Ruoff Mortgage - West Chester, OH
West Chester, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Shannon is knowledgeable, prompt at responding and very kind! It was a pleasure working with her. I highly recommend her.
Reply from Owner
April 2nd, 2026 07:25 PM
Thank you, Christine. I'm glad to hear that you felt well-supported throughout our work together. Your recommendation means a lot to me. If you ever need assistance again, please feel free to reach out.
Shannon Ryan, Ruoff Mortgage has received a review with 5 star rating from John W
Reply from Owner
March 29th, 2026 05:00 PM
I appreciate the positive rating, John. If there's anything more I can assist you with, feel free to reach out.
I was able to communicate and question or problem and discuss as soon as I would call or
Reply from Shannon Ryan, Ruoff Mortgage
March 18th, 2026 08:04 PM
Hi John, we thank you for your communication and responsiveness! You made it happen! Congratulations and best wishes in your new home in Casteen!
Good communication
fast reliable service
Reply from Shannon Ryan, Ruoff Mortgage
March 18th, 2026 08:06 PM
We were ready to close weeks early because of your quick responses and documentation. Thank you for trusting us to get you into your beautiful new home in Springboro!
for
Megan King
Megan did an outstanding job helping us with the purchase of our new home, including helping us to navigate some unanticipated roadblocks along the way.
Reply from Megan King
March 11th, 2026 03:52 PM
Brent, we're honored to have been able to help your family make your move back to Ohio! Navigating unexpected challenges can be tough, and we're glad we could provide the support needed to make the process smoother for you. Should you require...
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for
Megan King
Megan was incredibly knowledgeable, patient, and friendly throughout the entire process. She truly went above and beyond to help get my loan approved and worked through every obstacle we encountered along the way. Her dedication and persistence...
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Reply from Owner
March 11th, 2026 03:53 PM
Cybel, we appreciate your kind words about our expertise and dedication during your home buying journey. I am honored to be able to assist so effectively, ensuring a smooth process. Your recommendation means a lot to us, and we're glad you...
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for
Megan King
Megan was incredibly knowledgeable, patient, and friendly throughout the entire process. She truly went above and beyond to help get my loan approved and worked through every obstacle we encountered along the way. Her dedication and persistence...
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Reply from Megan King
March 11th, 2026 03:55 PM
Thank you so much for your kin words Dagmar! I am so glad your family found their Forever Home and we could play a small part in it!
for
Megan King
Excellent response time! Smooth sailing!
Reply from Megan King
March 11th, 2026 03:58 PM
We appreciate your feedback, Thomas. It's good to learn that our response time met your expectations and that your experience went smoothly. Should you require any further support, we're here to help.
She answerd all my questions no matter what time of the day it was
Reply from Sheri Watkins
March 2nd, 2026 04:03 PM
It's great to hear that you felt supported, Madison. Being available to address your questions at any time was important to me. Thank you for sharing your experience, and if you have more questions or need further assistance, I'm here to help....
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Ruoff Mortgage - West Chester
Megan is awesome. She's very thorough and can definitely help with your mortgage.
Reply from Owner
February 13th, 2026 06:12 PM
William, we sincerely appreciate your 5-star review. It’s wonderful to hear Megan’s thoroughness and commitment made an impression. Providing dependable, attentive service is always our goal. Thank you for your trust!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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