Ruoff Mortgage - West Chester, OH
West Chester, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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Reviews from Web
The overall experience for me initially felt like a lot to manage and keep track of. Ruoff saved me loads of stress by handling everything, answering all my silly questions, and helping me stay on track with all the fun paperwork that comes...
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Reply from Owner
April 9th, 2026 03:57 PM
Aaron, you asked all the right questions and were prompt and communicative with our team, making this a smooth and very quick transaction! We are happy to have played a small part in helping you buy your first home and we thank you for your...
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The overall experience for me initially felt like a lot to manage and keep track of. Ruoff saved me loads of stress by handling everything, answering all my silly questions, and helping me stay on track with all the fun paperwork that comes...
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Reply from Shannon Ryan
April 18th, 2026 03:17 PM
Aaron, I'm pleased to hear that the Ruoff Mortgage team was able to alleviate your stress and keep everything on track for you. It's great to know that we could provide the support and communication you needed throughout the process. Thank...
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AJ was wonderful to work with. He explained everything clearly and was available at any time of day when we had questions or issues arise.
Reply from AJ Hodge, Ruoff Mortgage
April 6th, 2026 05:28 PM
It was a pleasure to assist you, Joe. I'm glad to hear that my explanations and availability met your needs throughout the process. If there’s anything else I can help you with, please don’t hesitate to reach out. I look forward to also working...
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Communication
Reply from Shannon Ryan, Ruoff Mortgage
March 31st, 2026 10:17 PM
Andrew and Taylor, it was nice to work with you AGAIN to buy your next home. So smooth and easy! Enjoy making new memories there!
Sheri Watkins, Ruoff Mortgage has received a review with 5 star rating from StaticMisfire
Reply from Owner
April 7th, 2026 11:57 PM
I appreciate your positive rating, StaticMisfire. If there's anything more I can do for you, please let me know.
Sheri was great to work with. She kept us up to date on everything, was super friendly, and knowledgeable . Greatly appreciate all the help from her.
Reply from Sheri Watkins, Ruoff Mortgage
March 27th, 2026 03:11 PM
I’m glad to hear that you valued my communication and knowledge, Patrick. Keeping you informed and being a friendly resource throughout the process was important to me. Your appreciation is much valued, and if there's anything more I can do...
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excellent to workwith
Reply from Owner
March 26th, 2026 01:24 PM
I appreciate your feedback, Ida. It was a pleasure working with you, ensuring a smooth experience. If you have any further questions or need assistance in the future, feel free to reach out.
communication was key and miss sheri done just that with me
Reply from Sheri Watkins
March 27th, 2026 03:17 PM
I'm pleased to hear that the communication met your expectations, Ida. Ensuring clear and effective communication is something I prioritize, so I'm glad it made a positive impact on your experience. If you need further assistance or have additional...
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Shannon Ryan, Ruoff Mortgage has received a review with 5 star rating from Derek B
Reply from Owner
March 23rd, 2026 06:20 PM
Wish we had loads more clients just like you! Best wishes in your new home!
Shannon made everything very easy and was very communicative throughout entire process
Reply from Shannon Ryan, Ruoff Mortgage
March 23rd, 2026 06:19 PM
Derek, we enjoyed working with you! I hope you love your new home in Cincinnati!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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