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Ruoff Mortgage - West Chester in West Chester, OH

Ruoff Mortgage - West Chester, OH

West Chester, OH
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
97%
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2%
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Reviews from Web
  • M
    Michael G G
    CINCINNATI, OH
    Posted on April 29th, 2024 03:32 PM
    Sheri was wonderful to work with. She was very knowledgeable and efficient. She was very responsive and professional. I would highly recommend Sheri and Ruoff to anyone looking for a loan.
    Reply from Sheri Watkins
    April 29th, 2024 03:37 PM
    Thank you so much for your kind words, Michael. I'm glad you had a positive experience. I take great pride in being efficient and knowledgeable, so I'm glad that it was noticed and appreciated. I strive to provide the best service to my clients,...
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    Florence Davis, Ruoff Mortgage
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    Kenneth J Y
    Cincinnati, OH
    Posted on April 29th, 2024 01:29 PM
    Flo was very knowledgeable and helped us through the process.
    Reply from Owner
    July 11th, 2024 02:55 AM
    I'm delighted to hear that you had a positive experience, Ken! I strive to make the process as smooth as possible and I'm pleased that my knowledge was beneficial for you. Your positive feedback encourages me to continue providing excellent...
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    Dan Farrell, Ruoff Mortgage
    Encompass
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    Karen A M
    Cincinnati, OH
    Posted on April 27th, 2024 07:24 PM
    Great customer service friendly folks!
    Reply from Dan Farrell, Ruoff Mortgage
    April 29th, 2024 11:31 AM
    I'm very pleased to hear that you had a great experience with our service, Karen. Our team at Ruoff Mortgage always strives to provide friendly and efficient service, so your feedback is very much appreciated. Thank you for taking the time...
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    Florence Davis, Ruoff Mortgage
    Encompass
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    Dylan D R
    Alexandria, KY
    Posted on April 26th, 2024 03:55 PM
    Making sure we were comfortable and not stressed. Help keep us up informed at every step. Florence made this experience a lot less stressful then what it could be and was very knowledgeable about the process which was very appreciated.
    Reply from Florence Lucas
    April 29th, 2024 01:46 PM
    I'm truly delighted to hear that you had a comfortable and stress-free experience, Dylan. Keeping you informed and ensuring that the process is as smooth as possible is always my top priority. I loved that we got to party at Applebee's after...
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  • M
    Mariacristina R
    Beavercreek, OH
    Posted on April 24th, 2024 02:34 AM
    The process was explained clearly from the start and all steps were handled in a timely manner.
    Reply from Shannon Ryan
    April 24th, 2024 04:44 PM
    It was my pleasure to work with you, and I'm glad we had a clear, organized, responsive communication with one another! It made the loan process simple, the way it should be! I appreciate you and hope that you will be very happy in your new...
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  • M
    Mike S
    Posted on April 22nd, 2024 03:07 PM
    Shannon Ryan, Ruoff Mortgage has received a review with 5 star rating from Mike S
    Reply from Owner
    May 28th, 2024 08:09 PM
    Hope you are loving being a homeowner! Keep in touch!
  • M
    Michael S
    Middletown, OH
    Posted on April 22nd, 2024 03:07 PM
    Shannon did an excellent job on practically everything that we went through and if there was confusion she walked me through step by step 👍👍👍
    Reply from Shannon Ryan
    April 22nd, 2024 05:45 PM
    Loved the smile on your face at closing when you became a first time home owner! It was a pleasure to work with you!
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    Ruoff Mortgage - West Chester
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    Makenna W
    Posted on April 17th, 2024 01:25 PM
    Ruoff Mortgage - West Chester has received a review with 5 star rating from Makenna W
    Reply from Owner
    April 17th, 2024 01:41 PM
    Hi, Makenna. Thanks for the stars rating!
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    Joshua R M
    Blanchester, OH
    Posted on April 14th, 2024 09:21 PM
    The process was smooth from start to finish. Excellent communication and Shannon was very knowledgeable, kind, and courteous regarding any concerns or questions we had.
    Reply from Shannon Ryan
    April 15th, 2024 03:38 PM
    I bet you've started packing for the move to your beautiful new property in Ohio, and we can't wait to welcome you here! Thanks for trusting Ruoff and me with your transaction!
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    Ruoff Mortgage - West Chester
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    Michael W
    Posted on April 12th, 2024 12:42 PM
    Timing is important in today's real estate market. Ruoff Mortgage made the financing piece quick and easy with its quality personnel and electronic connections so that I was able to contract on my home property the same day. Thanks Ruoff!
    Reply from Owner
    April 12th, 2024 09:19 PM
    Hi Michael. Thank you so much for the fantastic review! We are thrilled to hear that our team's efficiency and digital tools helped you secure your home quickly. In this fast-paced market, a smooth mortgage process can make all the difference....
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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