

Ruoff Mortgage - West Chester, OH
West Chester, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Justin was very knowledgeable about the morgage process and explained everything to us, well. We purchased our home from a family member, making it a non-arms length transation. Although these are rare transactions, he knew how to answer our...
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Reply from Justin Epure
August 13th, 2024 03:52 PM
Thank you so much for the great review! It was a pleasure to work with you all and help you keep the home in the family!!
Shannon did a phenomenal job with my loan process. This was my first time buying a home and it was seamless. I don't think it could have been better anywhere else I went. The online forms made it easy, and at closing it took only fifteen minutes...
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Reply from Owner
May 3rd, 2024 12:23 PM
You will always be a favorite of my team! It's so exciting to see you and your son in a new home in just the perfect timing! Keep in touch!
Shannon did a phenomenal job with my loan process. This was my first time buying a home and it was seamless. I don't think it could have been better anywhere else I went. The online forms made it easy, and at closing it took only fifteen minutes...
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Shannon did a phenomenal job with my loan process. This was my first time buying a home and it was seamless. I don't think it could have been better anywhere else I went. The online forms made it easy, and at closing it took only fifteen minutes...
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Reply from Shannon Ryan
July 1st, 2024 09:47 PM
I hope you and your son are enjoying your new beautiful home! Keep in touch!
Excellent communication and willingness to make the best deal possible for us
Reply from Cody Coomer
May 2nd, 2024 05:47 PM
I'm thrilled to hear about your positive experience, Tim. It's always my top priority to provide the best possible deals and maintain open communication with clients. Thank you for choosing Ruoff Mortgage and for your 5-star rating. It was...
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Dan was so helpful to me, answering questions quickly and clearly. He kept me informed and stuck with me through a long home search process. His experience and expertise had a positive impact on my home buying and loan process. He was able...
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Reply from Dan Farrell, Ruoff Mortgage
May 7th, 2024 02:47 PM
Congrats on your new house!!! I'm sincerely pleased to hear about your positive experience, Debbie. Helping clients understand the home buying process and ensuring everything moves smoothly is a key part of my role. Your kind words are greatly...
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Painless experience!
Reply from Cody Coomer
May 2nd, 2024 05:48 PM
I'm thrilled to know that your experience with me at Ruoff Mortgage was painless, William. It was a pleasure assisting you. Your feedback means a lot to me and I strive to make every interaction with my clients as smooth and effortless as possible....
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Cody is truly a pleasure to work with. This was our second time we worked with him during a homebuying process. There's a reason we went back to him when searching for a loan officer! He is transparent, communicative, and knowledgeable. It...
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Reply from Cody Coomer, Ruoff Mortgage
November 20th, 2024 07:36 PM
I'm thrilled to hear such positive feedback, Kevin! It's always a pleasure working with you and I'm delighted that you felt comfortable and informed throughout the entire process. Your trust in my services is greatly appreciated. I strive to...
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I have been through the house purchasing/loan process before, but this time around was a little different because of loan contingencies. Florence always had a solution to everything and anything that came up! She was very prompt and very communicative....
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Reply from Florence Lucas
April 30th, 2024 03:49 PM
Tanner, I am overjoyed to hear that your experience with Ruoff Mortgage and myself was a positive one. It makes me thrilled to know that I was able to assist you through the loan process and the contingencies that arose. It's always my goal...
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Being self-employed required some additional documentation. Flo helped us navigate all of the requirements easily, was quick to answer questions, and made sure the process went smoothly.
Reply from Florence Lucas
April 30th, 2024 03:50 PM
I'm delighted to hear that you found the documentation process manageable and smooth, Brenda. Being self-employed can indeed require some additional paperwork, and I'm glad I could assist in making that a less daunting task. Your positive feedback...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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