Ruoff Mortgage - West Chester, OH
West Chester, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Ruoff Mortgage - West Chester
Dan and Mindy were great to work with. They communicated well and went out of their way to make sure our transaction was as easy as possible!
Reply from Owner
August 7th, 2024 01:16 PM
Thank you for your kind words! We're delighted to hear that Dan and Mindy were a pleasure to work with. Their dedication to providing outstanding customer service is something we truly value. We hope to work with you again in the future!
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Florence Davis, Ruoff Mortgage
Outstanding service
Reply from Florence Lucas, Ruoff Mortgage
August 5th, 2024 05:43 PM
I'm thrilled to hear that you found my service outstanding, Tracy. It's always my aim to provide the best possible service to valued clients like you at Ruoff Mortgage. Your feedback is greatly appreciated and I look forward to working with...
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Shannon and her team did a great job. We truly appreciate all of their help and putting up with our annoying questions. lol If you’re buying a home, you couldn’t be in better hands.
Everyone at ruoff or those I was put into contact through ruoff was beyond expectation of what I was thinking I was going through. I thought having zero knowledge I wouldn't be able to secure a loan but with your guys help I achieved a goal...
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Reply from Shannon Ryan
August 5th, 2024 09:24 PM
So very happy that what began as hurdles ended up being handled with expertise! Wow, congratulations, Nate! I know you are one happy homeowner!
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Dan Farrell, Ruoff Mortgage
With us being first time home-buyers we had no idea how any of this process worked. They made it incredibly easy to navigate & gave us a lot of good knowledge throughout the process. It was scary walking into but they made the home buying process...
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Reply from Dan Farrell, Ruoff Mortgage
August 2nd, 2024 07:19 PM
I'm thrilled to hear that your first home-buying experience was a smooth and exciting one, Emily! It was an absolute pleasure guiding you through the process and sharing knowledge that would be helpful in your journey. Your positive feedback...
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for
Florence Davis, Ruoff Mortgage
Always willing to answer questions any time of the day or on weekends. Excellent customer service skills
Reply from Florence Lucas, Ruoff Mortgage
August 2nd, 2024 03:31 PM
I'm thrilled to hear you had such a positive experience, Paul. It was my pleasure to answer your questions whenever needed. Exceptional customer service is always our goal at Ruoff Mortgage. Thank you for the 5-star rating! -Florence Davis
Shannon and her team did a great job. We truly appreciate all of their help and putting up with our annoying questions. lol If you’re buying a home, you couldn’t be in better hands.
Reply from Owner
August 5th, 2024 09:22 PM
We loved working together with you and your agents to put you in the best property to meet your needs! Enjoy the rest of the summer in your new, beautiful home!
Everyone was friendly and helpful.
Reply from Shannon Ryan
August 1st, 2024 09:38 PM
I am so happy to have helped you with the purchase of your first home! Enjoy every minute!
Sheri was great. She made my first home buyers experience great. It all went very smoothly
Reply from Sheri Watkins, Ruoff Mortgage
August 13th, 2024 03:01 PM
So happy to hear! I wish you many happy moments in your new home. If there is anything that I can do for you in the future or anyone that you know, please keep me in mind. Congratulations!
for
Florence Davis, Ruoff Mortgage
Very knowledgeable and helpful.
Reply from Florence Davis
August 2nd, 2024 03:31 PM
I'm thrilled to hear that you found my service knowledgeable and helpful, Tino. Your feedback means a lot to me and the team here at Ruoff Mortgage. We aim to maintain a high standard of service. Thanks for the wonderful 5-star rating.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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