Ruoff Mortgage - West Chester, OH
West Chester, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Dan Farrell, Ruoff Mortgage
Ruoff was 1st class all the way through. Very knowledgeable, always able to get in contact with them and always willing to answer questions. They made the home buying experience truly outstanding
Reply from Dan Farrell, Ruoff Mortgage
August 22nd, 2024 03:28 PM
We are thrilled to hear that you had such a positive experience. Being accessible and knowledgeable are aspects we take great pride in. Thank you for trusting us and Ruoff Mortgage with your home buying journey. Your satisfaction is our highest...
read more
for
Justin Epure, Ruoff Mortgage
I love Linh Sheley! When she left I felt like my excellent experience with Ruoff went down. I really wish she could have finished the closing with me. My realtor and I were very sad when she left and just completely shocked. The communication...
read more
for
Dan Farrell, Ruoff Mortgage
I came to Dan after a bad experience with another lender. He managed to cut my closing costs down immensely and gave me a lower interest rate. Aside from that, Dan was always willing to answer the phone or send a text to check in on me. I felt...
read more
Reply from Dan Farrell, Ruoff Mortgage
August 19th, 2024 05:52 PM
Hey Cole, it was a pleasure to assist you throughout the mortgage process. Your feedback truly made my day! I'm thrilled to hear that you were happy with the lower interest rates and reduced closing costs. My goal is always to provide the best...
read more
Sheri was very friendly and great to work with. The overall process was frustrating and much different than my first time purchasing a home
Reply from Sheri Watkins, Ruoff Mortgage
August 22nd, 2024 02:26 PM
I'm glad you found my service friendly, Michael. It is always my aim to make the process as smooth as possible for my clients. I understand that your experience this time was different than your first home purchase with us. Every transaction...
read more
for
Cody Coomer, Ruoff Mortgage
Cody was great. He took the time to educate me on the entire process, answered all of my questions, and was very responsive.
Reply from Cody Coomer, Ruoff Mortgage
September 27th, 2024 04:28 PM
Thrilled to hear that you found the mortgage process educational and my responsiveness satisfactory, Joseph. Your positive feedback means a lot, and I'm glad I could help. Don't hesitate to reach out if you have any more questions in the future!...
read more
XOXOXOXOXO
Reply from Shannon Ryan
August 15th, 2024 03:50 PM
I'm so glad you waited for the perfect home to meet your needs! I hope you find so much joy and happiness there!
for
Ruoff Mortgage - West Chester
Florence is the most helpful, kind, smart, and sweet person to get us in our forever home. I don't know what we would have done without her she is FABULOUS!!!!!!!! I will spread the word to all my co workers ,friends family.Thanks again Florence....
read more
Reply from Owner
August 13th, 2024 03:01 PM
We're absolutely thrilled to hear such wonderful things about Florence! Her dedication and kindness are truly inspiring. Helping clients find their forever home is what we strive for, and it's amazing to hear that Florence went above and beyond....
read more
for
Florence Davis, Ruoff Mortgage
Where can I start? Flo has worked with me for almost 2 years trying to get me into my new home. She’s nothing short of amazing, the knowledge she has and the skill required to keep all the moving parts of this process accounted for was impressive....
read more
Reply from Florence Lucas, Ruoff Mortgage
August 12th, 2024 02:46 PM
This may be the best review ever! Thank you so much. It was truly my pleasure to help you through this, and I am so happy for you. :) I can't wait to see you make this house your home!
Shannon was very kind and provided a very quick turn around on a pre-approval for a home offer on a Sunday. She explained the process very well and I felt I was in good hands. I appreciate her expertise.
Reply from Shannon Ryan
August 15th, 2024 03:49 PM
Hi Kim, thank your for your trust in Ruoff! We enjoyed working with you. Please let us know if friends or family could use the same expertise and service level that you received!
for
Dan Farrell, Ruoff Mortgage
This is a great team to work with
Reply from Dan Farrell, Ruoff Mortgage
August 22nd, 2024 03:30 PM
Thanks Andrew! Glad we could help you guys again. We will watch the rates to save you more money. Congrats on your new home!!!
511–520 of 1421
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us