Ruoff Mortgage - West Chester, OH
West Chester, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Sat
closed
Sun
closed
Mon
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Florence Davis, Ruoff Mortgage
Our first advisor was Florence. She quit the company and didn't tell us. No one told us. I stated getting random auto generated emails from Dave. Never introduced himself. Flo told us closing cost would be around 3-4k. Dave told me almost 6k....
read more
The process of being approved for the loan went smoothly. However, it was frustrating receiving an email saying we were clear to close, and then one business day before closing on the house, we received an email asking for an alternative contact...
read more
for
Florence Davis, Ruoff Mortgage
overall a good experience
for
Dan Farrell, Ruoff Mortgage
Clear communication, made the process very stress free!
Reply from Dan Farrell, Ruoff Mortgage
September 26th, 2025 04:12 PM
I'm really glad to hear that clear communication made your experience stress-free, Allie. It's important to me to ensure that the process goes smoothly for you. Thank you for sharing your feedback and for choosing Ruoff Mortgage!
Sheri consistantlymade me feel extremely comfortable during this process. As a first time homeowner i had many many questions and fears coming in. I couldn't have asked for a better experience. Sheri was so quick and kind to address my needs...
read more
Reply from Owner
June 20th, 2025 04:09 PM
You were the best to work with!
Sheri consistantlymade me feel extremely comfortable during this process. As a first time homeowner i had many many questions and fears coming in. I couldn't have asked for a better experience. Sheri was so quick and kind to address my needs...
read more
Reply from Sheri Watkins, Ruoff Mortgage
June 17th, 2025 08:02 PM
I'm thrilled to hear that you felt comfortable throughout the process. It was a pleasure assisting you as a first-time homeowner, and I'm glad I could address your questions and concerns promptly. Thank you for your kind words, and congratulations...
read more
I had no issues, Sheri was easy to contact when I had questions
Reply from Sheri Watkins, Ruoff Mortgage
June 17th, 2025 08:02 PM
I'm glad to hear that you found it easy to reach me when you had questions, Brooke. It's important to me that the process is smooth and straightforward for you. Thank you for your feedback!
Sheri Watkins went above and beyond to find a solution to every little issue we ran into. At the end of the day, she found solutions that worked! Highly recommend her!
Reply from Owner
June 17th, 2025 08:03 PM
Amy,
I'm thrilled to hear that I could assist you successfully and find solutions that met your needs. Thank you for your kind words and recommendation. It was a pleasure working with you! I look forward to our next transaction!
Sheri Watkins went above and beyond to find a solution to every little issue we ran into. At the end of the day, she found solutions that worked! Highly recommend her!
Reply from Sheri Watkins, Ruoff Mortgage
June 17th, 2025 08:03 PM
Thank you George! It was my pleasure to help you!!!
Everyone involved in the process was great and we would highly recommend to friends and famil.
Reply from Sheri Watkins, Ruoff Mortgage
June 17th, 2025 08:04 PM
I'm thrilled to hear that you had a great experience with us. It was a pleasure assisting you, and I appreciate your willingness to recommend us to your friends and family. Thank you for choosing Ruoff Mortgage!
181–190 of 1421
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us