Ruoff Mortgage - West Chester, OH
West Chester, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Working with Sheri was truly outstanding. I drove down from out of state, had never met anyone in Panama City before, and yet one month later I’m a homeowner — that’s how smooth and stress-free she made the entire loan process. Her efficiency,...
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Reply from Owner
December 8th, 2025 04:18 PM
It's incredibly rewarding to hear your experience was so smooth and stress-free, C. Navigating the loan process remotely can be challenging, so I'm glad I could make purchasing your home from Indiana feel effortless. Your trust and willingness...
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Everything was fantastic. AJ Hodge was the primary person I worked through and he did excellent. he always kept me in the know and was professional and extremely knowledgeable. I have used him several times, and so has other family and friends...
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Reply from AJ Hodge, Ruoff Mortgage
December 9th, 2025 05:25 PM
It's great to hear that you had such a positive experience, Charles. I'm pleased I could assist you and keep you well-informed throughout the process. It's especially gratifying to know that you and your network continue to choose me for your...
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Shannon and Aubrey were both amazing to work with. They always got back to me with a day or two when I had questions and were very transparent with me on the loan process as a first time home buyer. I would love to work with them in the future...
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Reply from Shannon Ryan
November 30th, 2025 11:11 PM
It's wonderful to hear that your experience with us was transparent and supportive. As a first-time home buyer, having timely communication can make all the difference. While most surprises are not fun, yours was when we learned you did not...
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I love working for Ruoff Mortgage! Not only am I an employee but also a two-time homebuyer. They make it enjoyable!
Reply from Shannon Ryan, Ruoff Mortgage
February 10th, 2026 09:34 PM
Still feel the same after yet another transaction!
Constant communications & alerts as to what was needed from for the loan process.
Reply from Sheri Watkins
November 28th, 2025 07:17 PM
I appreciate your feedback, Charles. Keeping you informed with constant communications and alerts throughout the loan process is important to me. Thank you for taking the time to share your thoughts, and I'm glad I could assist you with your...
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Shannon Ryan goes above and beyond! She answers every question with clarity and in a timely manner. We've worked with Shannon for years and are grateful for her knowledge, expertise and hard work.
Reply from Owner
November 12th, 2025 03:39 PM
The fact that you and your family and friends have worked with me multiple times over the years reminds me how important it is to build a relationship...not just a transaction. So happy that we have done that successfully!
Our experience was excellent because Shannon Ryan is the best! We have worked with Shannon for years and would not want to entrust this journey with anyone else.
Reply from Shannon Ryan
November 12th, 2025 03:30 PM
It's always a highlight when I hear from Lori! And this time it resulted in the most beautiful property that is now YOURS! Congratulations!
SHANNON RYAN IS THE BEST!!!
Reply from Shannon Ryan
November 11th, 2025 05:11 PM
We enjoy working with your family so much! Thank you for all the trust you have placed in us over the years, and for the referrals to your family and friends!
AJ was great!!
Reply from AJ Hodge, Ruoff Mortgage
November 21st, 2025 07:57 PM
Bridgette, I appreciate your long-awaited patience, effort and trust in the advice I gave you over the past few months. I know it took us some trial and error to find the right formula to get you approved for what you wanted - but we did it...
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AJ was very thorough and was there for us every step of the way. He explained everything clearly, and got us to closing, with extreme quickness. Would highly recommend
Reply from Owner
November 21st, 2025 08:00 PM
Thank you for the kind words - Bridgette. It was my pleasure guiding you through the process of buying your first home! I wish you and Curtis fond memories in your new home. If you ever need anything or have any questions, please don't hesitate...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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