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Consumer Direct | Santa Ana in Santa Ana, CA

Consumer Direct | Santa Ana, CA

Santa Ana, CA
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New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step... Show More
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7%
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Reviews from Web
  • for
    New American Funding - Jamie Vanderweide
    SFTP
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    Veronica R
    Nashville, TN
    Posted on July 28th, 2023 03:15 PM
    Jamie gave adequate advice whenever there was a bump on the road, and we really appreciate his help during the whole process.
    Reply from Jamie Vanderweide
    August 7th, 2023 03:18 PM
    We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
  • for
    Ashot Gafafyan
    SFTP
    V
    Virginia D
    Lecanto, FL
    Posted on July 28th, 2023 03:09 PM
    Was not told from the start all we needed to do and it delayed closing by a month.
    Reply from Ashot Gafafyan
    August 7th, 2023 03:17 PM
    Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
  • for
    New American Funding - Marti MollerKnight
    SFTP
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    Theodore K
    Morrisville, PA
    Posted on July 28th, 2023 01:07 AM
    Communicated information all along the way.
    Reply from Marti MollerKnight
    August 7th, 2023 01:11 AM
    We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
  • J
    Julia C
    El Cajon, CA
    Posted on July 27th, 2023 11:17 PM
    My experience was great due to how quick and easy the process was. Communication was great!
    Reply from Devin Powers Davis
    August 6th, 2023 11:25 PM
    Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
  • L
    Lawrence C
    Baytown, TX
    Posted on July 27th, 2023 09:57 PM
    NAF is the besr
    Reply from Kari Schlagheck
    August 6th, 2023 10:05 PM
    We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
  • for
    Consumer Direct | Santa Ana
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    James B
    Bangor, PA
    Posted on July 27th, 2023 09:19 PM
    Bassam was consistently in contact with us keeping us updated through the whole process. Was able to answer all questions and was quick to return calls.
    Reply from Bassam Bandak
    August 6th, 2023 09:21 PM
    It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
    read more
  • for
    Consumer Direct | Santa Ana
    SFTP
    J
    Joseph H
    Villa Rica, GA
    Posted on July 27th, 2023 06:39 PM
    Everything was good except I was told I would receive a $4000 refund after I closed and this does not seem to be the case. I’m sure it was just a miscommunication but was counting on that money.
    Reply from Moustafa Hakimi
    August 6th, 2023 07:22 PM
    Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
  • for
    Jennifer Ashton
    SFTP
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    June T
    Fayette, AL
    Posted on July 27th, 2023 04:37 PM
    Very friendly, very professional and very caring! Being a first time homebuyer, the process was made very understandable and I learned so much. I will admit buying a home is a horrific process and I wished I had more time too shop around! Not...
    read more
    Reply from Jennifer Ashton
    August 6th, 2023 04:40 PM
    It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
    read more
  • M
    Monique R
    Saint Pauls, NC
    Posted on July 27th, 2023 04:34 PM
    I really don't want to rate my lender one star but I can't move on. I would maybe rate 0. I had to continue with my loan process through them because I was on a deadline or I would have gone elsewhere. I am a return client and got treated like...
    read more
    Reply from Kari Schlagheck
    August 6th, 2023 04:36 PM
    We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
  • for
    New American Funding - Michael Viveros
    SFTP
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    Adria H
    Pine Bluff, AR
    Posted on July 27th, 2023 04:17 PM
    Michael was very patient and answered all of my questions throughout the process. He made sure my experience as a first time homebuyer went smoothly.
    Reply from New American Funding - Michael Vive...
    February 6th, 2026 09:04 PM
    We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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    About
    New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing