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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(46,249)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Robert went above and beyond to answer my questions and help me through the process of closing.

Reply from Robert Martin

August 15th, 2023 06:08 PM

Thank you so much for your honest feedback!

Kyle always excerpts exceeds expectations and goes above and beyond. His ability to provide excellent customer service is the reason I continue to do business with him.

Reply from Kyle Jones

August 25th, 2023 03:31 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Stephen O’Donnell was very helpful and explained everything step by step in a way that was easy to understand. I highly recommend him for anyone looking to refinance.

I am thrilled to share my outstanding experience with Robby Goudeseune from New American Funding. From the moment I embarked on my journey to secure a home loan, Robby stood out as an exemplary professional who not only met but exceeded all...

Thank you so much Wesley Lightman with all your help. You made the process much easier and steer-free. Thank you for answering our never ending questions, your patience and professionalism is admirable. We would highly recommend Wesley Lightman...

Luis made me feel like he truly cared to help me solve for the problem I presented. I needed help reducing the increase in monthly mortgage due to rising property tax. He delivered after exploring multiple options to find the best solution....

Reply from Luis Yero

August 24th, 2023 10:03 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

Robert is always responsive when it comes to loan status updateTime management & communication by Robert impressed me the most when we had our first transaction togetherHe is definitely one the of best loan officers I have ever worked with!...

Reply from Robert Martin

August 14th, 2023 08:39 PM

Thank you for your honest feedback Kevin!

Initial loan processor was not great but you guys fixed that by getting me a new one and a decent loan offer. Closing took 4.5 hours and everybody is pointing fingers at the other parties involved. Either way that was unacceptable

Reply from Scott Monroe

August 24th, 2023 03:11 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Jenny communicated throughout the process and was extremely helpful. Steffany was also very helpful in the process.

Reply from Jenny Cho

December 4th, 2023 08:48 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Attention to detail, and consistant follow-up

Reply from Jullian Moss

August 31st, 2023 06:30 PM

I appreciate you, thank you for trusting me!

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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