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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(46,248)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Matthew was very communicative and always happy to answer our questions. From the beginning, he was easy to work with and understanding of our needs. He always answered our calls or got back to us quickly. I would recommend Matthew and NAF...

Reply from Matthew Novakoff

September 13th, 2023 12:38 AM

Thank you so much for the kind words Amanda! So happy for you and Tomek --- to be able to buy a home during this crazy time is truly an accomplishment and will absolutely pay dividends in the future. We will be in touch as these rates come...

Great communication. Understood my needs and closed really fast

Reply from Michael Lesinski

September 15th, 2023 02:58 AM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

I am very thankful for Wes Ortega’s professional, responsive and honest assistance with the whole HELOC process from beginning to end. He made himself available to me via any method of my choice - email, business phone or cell phone.He was...

Reply from Owner

September 5th, 2023 12:00 AM

Thanks Stephanie! It was great working with you and I look forward to helping you in the future if you ever need it!

Working with Matthew goes above an beyond to help clients reach their new homeownership dream! Keeping me updated on the loan process is always a MUST, and Matthew did a fantastic job of it. Best loan office willing to go the extra mile!

Matthew was always available, answered all of questions or concerns. We felt comfortable and at ease with all his help.

Reply from Matthew Novakoff

September 13th, 2023 12:40 AM

Thank you for the review Oli! So happy for you and Brian and that we were able to get you two into a home. Call/text me if you ever need anything or have any questions on anything. Congrats again!

Kaitlyn was always there when we needed her to help with the undaunted process of getting this loan finalized. I know Steve was a bit much to deal with at times, but you hung in there with him. Thank you so much!

Reply from Kaitlyn Scalera

September 14th, 2023 08:16 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Professional, friendly and clear communication made for a good experience

Reply from Mekka Onyenedum

September 14th, 2023 07:39 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Matthew was great! He was patient with us, explained everything to us, and walked us through the entire process.

Reply from Matthew Novakoff

September 13th, 2023 12:41 AM

Thank you Brian! What a journey that was starting back in February and then ending in you and Oli in a home in late August. Thank you for trusting me to get you guys to the finish line. So happy for you and we will be in touch and call/text...

Chris Choi was genuine and easy to work with.

Reply from Chris Choi

September 5th, 2023 03:14 PM

I'm truly grateful for your positive review, Julia. It was a pleasure working with you and I'm glad that I could make the process seamless and enjoyable for you. I strive to provide genuine and top-quality service at New American Funding. Your...

Consumer Direct | Santa Ana has received a review with 5 star rating from Bianka S

9271–9280 of 46248

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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