Consumer Direct | Santa Ana's Cover Image

Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(46,248)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

Search Reviews

Write a Review

4.81

(46,248)

Filter by Date

Range

Filter by Rating

5 Star

89%

4 Star

3 Star

2 Star

1 Star

Experience.com

4.8

(38.1K)

Zillow

4.97

(491)

Google

4.88

(7.6K)

Show All

Reset all filters

The easiest buying experience. My husband and I are so happy in our new home. Thank you team Ferrell!

The communication between parties was flawless. He was extremely helpful through the whole process and truly knows his stuff.

Reply from William Cova

September 26th, 2023 10:53 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Was told it would take a month, it took 2 and half months. No communication on anything happening. Still don't have a copy of what we signed, Don't know when payments start, or how much. I ask a question through email and it takes 2 or 3 days...

Reply from Michael Lesinski

September 26th, 2023 08:42 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Chris was absolutely amazing to work with. There were a lot more details involved in my case than just trying to finance a house. A recent divorce - and all the legal & emotional intricacies because of it - didn’t deter Chris from being there...

Reply from Chris Choi

September 18th, 2023 03:09 PM

I'm incredibly grateful for your kind words and the time you took to share this feedback, Kelli. It was an honor to assist you during such a pivotal time in your life, and I'm glad I could provide the support you needed. I realize that every...

Brittani and the team at New American Funding were so patient and supportive throughout the entire process. I had A LOT of questions and Brittani and Lisa took the time to explain in full detail to make sure I understood. They kept me updated...

Reply from Brittani T. Tran

September 26th, 2023 05:59 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

I think if we had received a printed document outlining the process, it would have been a much better experience. We got caught off guard with a couple of things, like the gift from my brother. We were told by the loan processor to send it...

Reply from Nina Seng

September 26th, 2023 12:57 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

I consistently received updates on my loan status and received recommendations on the most suitable products for my situation.

I highly recommend Matthew Novakoff to anyone seeking a mortgage professional who truly cares. Exceeded my expectations in every way. Friendly, responsive, willing to help at every step of the way and on the drop of a dime. Really made the...

Nick was a really helpful and knowledgeable loan officer. Being a first time home buyer we did not have any idea of the loan approval process. Nick was exactly what we needed as he explained everything to us in detail. He was very responsive...

After the communication channel was set. I was able to communicate with NAF easily. It was a little hard in the beginning as I was not getting a response however that did change for the better

Reply from Michael Lesinski

September 25th, 2023 03:06 AM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

9141–9150 of 46248

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer