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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,828)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

(45,828)

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very professional and pleasant to work with

Reply from Mark Ray

September 21st, 2026 03:29 PM

I'm happy to hear that you found working with me to be both professional and pleasant, Scott. It was a pleasure assisting you as part of the New American Funding team.

Mark made it great He communicated with me well and answered all my questions he demonstrated empathy and compassion through this process! He is a great asset to your company!

Reply from Mark Ray

September 21st, 2026 03:02 PM

I'm glad to hear that I could assist you effectively, Starla. Your feedback on my communication and empathy means a lot. I'm pleased to be part of the team at New American Funding, and I'm here if you have any more questions or need further...

New American Funding - Shawenti Sheats has received a review with 5 star rating from Lyn T

Reply from Owner

September 17th, 2026 12:00 AM

We appreciate the five-star review! Thank you for placing your trust in New American Funding. Please let us know if we can be of further assistance to you.

Fast, polite, professional made the process seamless.

Reply from New American Funding - Shawenti She...

September 24th, 2026 03:07 PM

I'm happy to know that you found the process to be fast, polite, and professional, Doug. At New American Funding, making your experience seamless is a top priority.

New American Funding - Shawenti Sheats has received a review with 5 star rating from Jim H

Reply from New American Funding - Shawenti She...

September 24th, 2026 07:10 PM

Jim, thank you for the excellent rating! I'm pleased that your experience with New American Funding met your expectations.

Awesome company with great culture. Very organized and on top of their game no matter what you throw at them!! Very impressive!

Reply from Owner

September 17th, 2026 12:00 AM

Thank you so much for the outstanding five-star review! We are incredibly proud of our team's organized, proactive approach, and hearing that our company culture and responsiveness left such an impressive mark means the world to us. No matter...

New American Funding - Shawenti Sheats has received a review with 5 star rating from Jasey C

Reply from New American Funding - Shawenti She...

September 24th, 2026 05:22 PM

Thank you for giving New American Funding a 5-star rating, Jasey. I appreciate your support and am glad you had a positive experience with us.

Great service and communication. My wife and I are extremely grateful that this happened in a fairly quick time. Tha

Reply from New American Funding - Sammy Lopez

September 11th, 2026 05:52 PM

Thank you

Jose is fine. I have an issue with Jeff Rach and the concierge Allison who "helped" me set up services. First off, Jeff does not understand the urgency at hand. Ive expressed mulitple times if there is anything urgent please give me a call....

Reply from Jose Real

September 21st, 2026 02:32 PM

Patrick, I appreciate your feedback and am sorry to hear about your experience with Jeff and Allison. It's important to me that communication is clear and timely, especially in urgent situations, so I will address this with our team at New...

Steven was incredibly helpful through the process taking extra time to run prospective numbers and make sure I understood each aspect of the financing process. He helped me to be prepared for each scenario. I would highly recommend him!

Reply from Steven Kelly

September 12th, 2026 04:29 PM

Gabriel, very grateful to have worked with you. You really made it easy for me by being as prepared as you were. Your a good man and I am very happy for you! Enjoy the new home my friend :)

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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