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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(46,221)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Kelly Strange was easily accessible to answer my questions and addressed all concerns.

Reply from Kelly Strange

January 17th, 2024 10:21 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Marcus; on the front end was knowledgeable and was also willing to look into any questions I had that he was not sure of completely. I appreciated the honesty; especially considering he was working from a different state that I reside in. In...

Reply from Marcus Acosta

January 17th, 2024 08:09 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

They kept asking us for the same documents they had already received. Meghann would never answer her phone to me or return my phone calls. It seems like they have a communication issue within them selfs. They gave us until the 13th to get our...

Reply from Rob Nute

January 17th, 2024 03:23 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Excellent service from professional staff who use their experience for your benefit. They even have several lending options to select the best for your situation! I highly recommend!

Great communication. Super fast refinance process from beginning contact to funding!

Reply from Nicholas Sahagian

January 6th, 2024 04:54 PM

I'm thrilled to hear your positive feedback, David. It was a pleasure working with you and I'm glad that I could make the refinancing process swift and smooth for you. Your satisfaction is our top priority at New American Funding. Thank you...

All my questions were answered in a timely and respectful manner.

Reply from Joseph Uhm

January 16th, 2024 04:39 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Edwin made the whole experience very easy. He was very professional.

Reply from Edwin Miranda

January 16th, 2024 03:05 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

They help me in very shape and form , answered all questions I had and available when I needed them .

Reply from Sammy Lopez

January 16th, 2024 01:57 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

I was U/W early and able to close fast. They were communicative the whole time and fast to respond to my questions and needs. I work in Fresno but they were able to help secure the house in Visalia that I was looking for. Definitely would recommend....

Melisa is very personable and makes the home buying process easy to understand for first time home buyers!

8181–8190 of 46221

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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