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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(46,218)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Great company to work with!!

Easy communication and friendly service

Reply from Brittani T. Tran

February 24th, 2024 08:42 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

The overall lack of organization and untimeliness was extremely frustrating. We were repeatedly asked for the same documents (even after uploading them to the provided portal). Promised dates were missed despite being told the specialty was...

Reply from New American Funding - Christopher ...

February 26th, 2025 09:50 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Super responsive and informative, seemed really on top of things, I didn’t worry about his attention to detail or if he had too many clients to properly keep track of my situation.

Reply from Jacob Saiz

February 24th, 2024 04:11 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

Scott was very professional, knowledgeable and excellent communication. Anytime I had a question and needed answers, he responded right away. Best part was he is a man of his word. He told me he would get my client to the finish line and he...

Reply from Scott Monroe

March 26th, 2024 04:45 PM

Hey Scott, thanks for your review and I appreciate the kind words. You were great to work with and I appreciate the help throughout the process. Hopefully we cross paths again for future deals!

Proffesional

I received constant updates throughout the mortgage process.

Reply from Ken Ostrander

February 14th, 2024 01:33 AM

It was truly a pleasure to work with you.

Great working with this lender, very efficient, fast and most of the times the loan is done ahead of schedule.

I got my house refinance and it was a hassle

Reply from Olivia Bustos

February 23rd, 2024 06:50 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

7901–7910 of 46218

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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