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Consumer Direct | Santa Ana in Santa Ana, CA

Consumer Direct | Santa Ana, CA

Santa Ana, CA
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New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step... Show More
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5 Star
89%
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7%
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1%
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Reviews from Web
  • S
    Saira G
    Greenville, TX
    Posted on June 3rd, 2024 09:43 PM
    Everyone from the office, processor, realtor answered all my questions and made me feel safe purchasing my first home! Very well organized.
    Reply from Ashley Kasperski
    June 3rd, 2024 09:49 PM
    I'm so glad to hear you felt safe and supported throughout your home buying journey, Saira! Your positive experience is exactly what we strive for here at New American Funding. Thank you so much for your 4.66-star rating, it means a lot to...
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  • C
    Cheryl B
    Hendersonville, TN
    Posted on June 3rd, 2024 08:08 PM
    Mark Ray did an excellent job walking us through the entire loan process. He promptly returned our calla and answered all of our questions. Once the loan reached the loan processor, Charissa Pua, she was equally as helpful. All the while, Mr...
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    Reply from Mark Ray
    June 13th, 2024 08:10 PM
    We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
  • for
    Jonathan Marloe
    Encompass
    L
    Leslie A C
    Riverside, CA
    Posted on June 3rd, 2024 03:48 PM
    Jonathan was very kind. He answered all of my questions. He responded quickly to my emails or calls. He was very professional.
    Reply from Jonathan Marloe
    September 4th, 2025 06:20 PM
    We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
  • W
    Wesley W B
    Holly Hill, FL
    Posted on June 3rd, 2024 03:23 PM
    You're very helpful and explaining each step and signing the affidavit Explaining how to do it on my phone and step-by-step. And they're very knowledgeable and very helpful. Had a great experience
    Reply from Luis Yero
    June 3rd, 2024 03:38 PM
    I'm delighted to hear about your positive experience, Wesley. Your satisfaction is my top priority and it was truly a pleasure to guide you through each step and ensure your experience was smooth and efficient. Your feedback reinforces the...
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  • for
    Jonathan Marloe
    Encompass
    T
    Tyree J B
    Ooltewah, TN
    Posted on June 3rd, 2024 02:21 PM
    Great Service
    Reply from Jonathan Marloe
    September 4th, 2025 06:20 PM
    It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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  • for
    New American Funding - Stephen O'Donnell
    Encompass
    A
    Andrew M
    Roanoke, VA
    Posted on June 3rd, 2024 02:03 PM
    Everything was smooth and easy!
    Reply from Stephen O'Donnell
    June 13th, 2024 02:05 PM
    We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
  • S
    Sonya F
    Campbell, TX
    Posted on June 3rd, 2024 01:33 PM
    Cassandra was attentive, quick to respond and made you feel at ease!
    Reply from New American Funding - Cassandra Tr...
    July 24th, 2026 06:07 PM
    We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
  • for
    Consumer Direct | Santa Ana
    Encompass
    V
    Valerie R W
    DETROIT, MI
    Posted on June 3rd, 2024 01:14 PM
    Everything and everyone went very well and timely. Thank you for your help!
    Reply from David Banh
    June 13th, 2024 01:16 PM
    Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
  • for
    New American Funding - Jay Dao
    Encompass
    R
    Roza W M
    Denver, CO
    Posted on June 3rd, 2024 07:16 AM
    The process was efficient and Jay Dao is very knowledgeable in this field. He provided many options and was very patient awaiting my decision. The response time was great and the process went very smoothly. Thanks to Jay and Charissa for all...
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    Reply from Jay Dao
    June 13th, 2024 07:19 AM
    We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
  • A
    Andrew G
    Posted on June 3rd, 2024 12:00 AM
    Lacey was incredibly kind in helping us navigate this entire process. Through every twist and turn she was available and upfront with what was needed to make sure everything went smoothly. Her efforts were monumental in helping us achieve our...
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  • 6761–6770 of 46202
    About
    New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing