Consumer Direct | Santa Ana's Cover Image
Consumer Direct | Santa Ana in Santa Ana, CA

Consumer Direct | Santa Ana, CA

Santa Ana, CA
Company Logo
New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step... Show More
Company Logo
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
89%
4 Star
7%
3 Star
2%
2 Star
1%
1 Star
1%
Reviews from Web
  • for
    New American Funding - Jerad Douglas
    Encompass
    T
    Tracy D R
    Clearwater, FL
    Posted on June 21st, 2024 11:19 PM
    They made it very pleasant and easy. The whole cycle was just simple like A to B. Thank you to Jerad and Michael!
    Reply from Jerad Douglas
    July 1st, 2024 11:22 PM
    Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
  • M
    Margaret J S
    Olympia, WA
    Posted on June 21st, 2024 08:29 PM
    Negative1. Too much red tape and over the top expected conditions and requirements for such a small loan amount.2. Extremely lengthy process, causing duplication in fees.3. Rates and company fees were not competitive 4. Answers to questions...
    read more
    Reply from David Rangel
    July 1st, 2024 08:30 PM
    We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
  • for
    New American Funding - Sophia Chin
    Encompass
    A
    Ali S
    Victorville, CA
    Posted on June 21st, 2024 02:24 PM
    No changes. The experience was smooth.
    Reply from Sophia Chin
    July 1st, 2024 02:25 PM
    Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
  • for
    New American Funding - Cesar Zarate
    Encompass
    M
    Michael O
    Wanatah, IN
    Posted on June 21st, 2024 02:11 PM
    Cesar makes things very easy.
    Reply from Cesar Zarate
    July 1st, 2024 02:14 PM
    We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
  • J
    Juan R
    Dade City, FL
    Posted on June 21st, 2024 05:06 AM
    Jullian answering all our questions and mentoring us on filling out all the forms needed through our mortgage application.
    Reply from Jullian Moss
    July 1st, 2024 05:08 AM
    Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
  • B
    Brad L
    Posted on June 21st, 2024 12:00 AM
    NAF made it painless to get a reverse mortgage. Certainly not what we expected. Pleasant, efficient experience.
  • A
    April D
    Posted on June 21st, 2024 12:00 AM
    Tonya is absolutely amazing! From start to finish, she was there for us. She is knowledgeable, responsive, and takes initiative to reach out and check on you. She really acted as a "financial therapist," and I'm extremely grateful she was our...
    read more
    Reply from Owner
    January 11th, 2026 12:00 AM
    We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future. Respectfully, Customer Service Management
  • for
    New American Funding - Sophia Chin
    Encompass
    M
    Maria S
    Fredericksburg, VA
    Posted on June 20th, 2024 08:03 PM
    Sophia and her team were wonderful! Very available and helpful. Thank you very much!
    Reply from Sophia Chin
    June 30th, 2024 08:03 PM
    We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
  • T
    Toby T
    Belleville, IL
    Posted on June 20th, 2024 04:57 PM
    I mainly only spoke with Natalie Moya during my process of home buying and she has made this whole process amazing and great for me! If it wasn’t for her I wouldn’t know what I was doing.
    Reply from Drew Haberl
    June 30th, 2024 04:57 PM
    Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
  • L
    Liliya L C
    Bel Air, MD
    Posted on June 20th, 2024 03:01 PM
    Really good communication
    Reply from Nicholas Sahagian
    June 30th, 2024 03:04 PM
    We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
  • 6621–6630 of 46189
    About
    New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing