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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,834)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Brittani has been very patient and supportive with this mortgage proces. She make sure I understand all the transactions and patiently explain everything. She responds right away every time I have questions even though it's after office hours....

Reply from Brittani Tran Coates

July 13th, 2026 07:15 PM

Abeleth, I appreciate your kind words and the detailed feedback about your experience. I'm glad to have been able to support you through the mortgage process and provide the guidance you needed. Your recognition of my efforts to offer the best...

To actually have person to person calls to explain what was happening, instead of AI answers. Jeff Rach didn't seem to want to speak to us to help with a couple of problems we were having regarding the checks made out to creditors and debt...

Reply from Stephanie Wilson

July 13th, 2026 03:30 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

I feel my wife did more work, for a whole lot less than these two are being paid!! I started this process months ago BEFORE the hurricane season, and explained to Stephanie my urgency in getting this done....there were weeks, I never got response...

Reply from Stephanie Wilson

July 13th, 2026 03:24 PM

Her communication with the buyer and real estate professional.

Great communication from loan officer Kaitlyn Scalera and her staff members made my home buying experience very easy and simple going with great results. Thank you all again at NAF

Reply from Kaitlyn Scalera

July 13th, 2026 02:19 PM

Sean, I'm grateful for your kind words about my communication and the support from my team at New American Funding. It's wonderful to know that we could make your home buying experience easy and successful. Thank you for choosing us, and if...

Reid did great

Reply from New American Funding - Reid Sinclai...

July 6th, 2026 07:15 PM

AJ, thanks for leaving me a review, I greatly appreciate it! Looking forward to working with you again in the future!

I would say this is the easiest home purchased I have had. had to move nine times with my company and this time it was extremely easy. Kyle did a great job. Everything went smoothly little s

Reply from New American Funding - Kyle Jones

July 2nd, 2026 03:08 PM

Thank you for sharing your experience, Todd. I'm glad to hear that this was the easiest home purchase you've had, especially given your many moves. It's wonderful to know that everything went smoothly for you. If there's anything else you need,...

Patrick takes very good care of me. He's knowledgeable, trustworthy, and professional. He's definitely an asset to naf!

Reply from Patrick Alberson

July 13th, 2026 06:04 PM

Thank you for your kind words, Sandy. I'm grateful to be able to assist you and appreciate your trust in my services. If there's anything more you need, please don't hesitate to reach out.

Kept me updated on what needed completed and what do to, what not to do, and when to do it .

Reply from Scott Monroe

July 13th, 2026 04:33 PM

Kyle, I'm grateful for your feedback and glad to know you felt informed throughout the process. If you have any further questions or need assistance, please reach out to me directly.

Great professional

Reply from New American Funding - Luis Yero

July 8th, 2026 04:54 PM

Thank you, Carolyn, for your kind words. I'm glad to know you had a positive experience.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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