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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(46,162)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Professional, Courteous, Time Sensitive and just was a fantastic overall experience!

Reply from Max Tinder

October 4th, 2024 01:01 AM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

If you’re shopping for a mortgage lender that’s super transparent, understanding, and actually cares about your wants and needs… I highly recommend New American Funding, specifically with Cristian Soto! He made everything very clear and understandable...

Kevin and Steffany were both prompt responders, knowledgeable, and relaxing to talk to. Easily the best mortgage process I’ve been through.

Reply from Kevin Khuu

September 23rd, 2024 03:11 PM

Thank you Winfield for taking the time to provide us with your feedback. Steffany and I appreciated the opportunity to help you with your home loan and happy to hear that you are 5-star satisfied.

Jacob was very insightful and helped us through every step, always quick to answer every question despite the 3 hour gap in the time zone. He was always fast with a response and/or a call back. We had complicated circumstances with our loan...

Reply from Jacob Fragoso

September 23rd, 2024 03:43 PM

Hi Julie, I'm thrilled to hear that you had such a positive experience and appreciate your kind words. I always aim to provide timely and insightful assistance, so it's great to hear that this was the case despite the time zone difference....

Jacob was very friendly and helped us with every question we had. We are 3 hours ahead of his location but he was always very promt and got right back to us in a timely manor. We had a complicated situation with our circumstances for our loan...

Reply from Jacob Fragoso

September 23rd, 2024 03:44 PM

Hi Duane, I'm truly pleased to hear that your experience with me was a positive one. I always strive to provide top-notch service and help answer all questions promptly, no matter the time difference or complexity of the situation. I'm glad...

They worked hard until the last minute even when complications were there and found every single option available to me to make it happen.

Reply from Alan Galicia

October 3rd, 2024 01:42 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

I felt important and like I was being given good advice.

Reply from Nicholas Sahagian

September 23rd, 2024 02:22 PM

I appreciate your kind words, Leslie. It's always my goal to make sure my clients feel valued and rightly advised. It brings me joy to know that my efforts have been successful. Your positive feedback encourages me to continuously provide service...

I got a cash out refinance for my home. It was an extremely pleasant and speedy process.

Amanda Cooper was great! Knowledgeable and answered all my questions promptly! She made a tough situation into a great opportunity and I am forever grateful. Highly recommended!

Loan officer was very accommodating and helpful! Second time with Devon and NAF and both loans were very good experiences! Quick and easy!

Reply from Devin Powers Davis

October 2nd, 2024 04:38 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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