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Consumer Direct | Santa Ana in Santa Ana, CA

Consumer Direct | Santa Ana, CA

Santa Ana, CA
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New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step... Show More
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7%
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Reviews from Web
  • for
    New American Funding - Janice Bae
    Encompass
    R
    Robert J W
    Kent, OH
    Posted on November 2nd, 2024 11:43 PM
    Janice was wonderful, however communication with Chad was time consuming and we gad go resort to asking Janice to help us move the process along. Probably closed two weeks later than we could have because of this. Had to do our own research...
    read more
    Reply from Janice Bae - New American Funding
    November 12th, 2024 11:46 PM
    Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
  • M
    Michael G
    Albuquerque, NM
    Posted on November 2nd, 2024 07:43 PM
    Nina Seng and Bobby Lee and all the Team made this process easy. This is our second time we chose New American Funding. They kept us informed through every step.
    Reply from Nina Seng - New American Funding
    November 12th, 2024 07:44 PM
    We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
  • J
    Juanita M
    Deltona, FL
    Posted on November 2nd, 2024 07:42 PM
    Good comunication and answer the questions pretty fast .
    Reply from Max Tinder - New American Funding
    November 12th, 2024 07:44 PM
    We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
  • J
    Jane E B
    Eaton, CO
    Posted on November 2nd, 2024 06:37 PM
    I never even talked to David Rangel. All I received was the standard 4-5 emails., this experience was a complete s*** show. I would never recommend your company for anything other than a W-2 loan. I don't even think I would recommend it then....
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    Reply from David Rangel - New American Funding
    November 14th, 2024 08:38 PM
    We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
  • B
    Benjamin F
    Strasburg, VA
    Posted on November 2nd, 2024 06:04 PM
    Max and lori were great. They worked with us to make sure we understood the process. They answered every question we had and got the process closed really fast
    Reply from Max Tinder - New American Funding
    November 12th, 2024 06:05 PM
    We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
  • R
    Ramon A S
    Deltona, FL
    Posted on November 2nd, 2024 05:53 PM
    Max and his explanation of the process
    Reply from Max Tinder - New American Funding
    November 12th, 2024 05:55 PM
    Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
  • K
    Kathryn F
    Ocala, FL
    Posted on November 2nd, 2024 03:50 PM
    communication was perfect!
  • J
    Jean H
    Portland, ME
    Posted on November 2nd, 2024 03:49 PM
    Jeff has professionalism in what he does and he was always there to answer my questions and concerns. Thx
    Reply from New American Funding - Jeff Donohue
    February 26th, 2026 11:40 PM
    We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
  • for
    New American Funding - Michael Klein
    Encompass
    T
    Tricia R S
    Charlottesville, VA
    Posted on November 2nd, 2024 03:46 PM
    Michael is personable and made an effort to restore my condition in NAF. Lisa's email replies started off prompt and timely. However, further into the process, she did not reply to email inquiries to verify rece of requested documents. Also,...
    read more
    Reply from Michael Klein - New American Fundin...
    November 12th, 2024 03:49 PM
    We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
  • for
    New American Funding - Jacob Fragoso
    Encompass
    S
    Sera M H
    Cypress, TX
    Posted on November 2nd, 2024 02:55 PM
    Jacob & his colleagues were not only knowledgeable and accessible, but were all incredibly personable. You never really expect re-financing to be a pleasant experience, but Jacob's professionalism and overall demeanor made the process significantly...
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    Reply from Jacob Fragoso
    November 5th, 2024 08:06 PM
    I'm thrilled to hear that you had a positive experience with the re-financing process, Sera. It's always my goal to make these kinds of transactions as smooth and stress-free as possible. I'm glad my team and I were able to provide you with...
    read more
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    About
    New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing