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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,953)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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The entire team worked hard to get everything together and made it all work.

Reply from Shawenti Sheats

December 11th, 2024 04:24 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Any kind of communication and not lieing and changing guidlines I would not reccomend anyone work with Nicholas nothing about my result was as promised I was lied to and never contacted just changed things on his own

Reply from Nicholas Sahagian

December 11th, 2024 03:30 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Wonderful experience. I have never been less stressed buying a house, Luke answered all of our questions thoroughly and made sure we understood how things worked.

Reply from Owner

January 11th, 2026 12:00 AM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know. Respectfully, Customer Service Management

Awesome company to work with

Zero if I could. Do not reccomend anyone working with Nicholas Sahagan. If there was a zero for communication I’d give that. He lied and changed guidlines on his own then disappears with zero explanation until it’s too late. I would have 100%...

Reply from Owner

July 11th, 2025 12:00 AM

We are sorry to hear about your loan experience with New American Funding, Nic. Please know we take all feedback very seriously. If you wish to discuss this matter in further detail, please contact our Corporate Customer Service Team at ************...

Excellent service, I recommend them 100%.

From the very beginning, Edwin, along with Bobby, and all the NAF individuals we worked with were not only kind, but very helpful in answering all our questions and strive to ensure that we had everything we needed to close on our forever home!...

Reply from Edwin Miranda

December 10th, 2024 09:14 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

It's hard to explain, but the truth is that my first experience with Marcus Acosta was as good as it gets. Communication was lacking. I was told my payment would go down 300, it didn't. A minor amount of 100 difference. A cost of 8k in closing...

Reply from Scott Rego

December 10th, 2024 06:39 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

New American Funding has made my experience the best I have ever had with any finance company because of their team. They worked with me and helped me do something I thought was impossible. We did a total refinance which lowered my interest...

The most important thing is the follow up and no one dropped the ball during our loan process. Thanks - we got it done! Noel and Alice Stratch.

Reply from Gabriel Garcia

December 10th, 2024 03:14 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

5211–5220 of 45953

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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