Consumer Direct | Santa Ana's Cover Image

Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,953)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

Search Reviews

Write a Review

4.81

(45,953)

Filter by Date

Range

Filter by Rating

5 Star

89%

4 Star

3 Star

2 Star

1 Star

Experience.com

4.8

(37.9K)

Zillow

4.97

(491)

Google

4.88

(7.5K)

Show All

Reset all filters

NAF is a go to place to manage the finance, step by step process and closing the purchase of a home. We loved our experience with Chris’s team at NAF. If you don’t use them you won’t be able to experience peace and comfort during your purchase...

Reply from Owner

January 11th, 2026 12:00 AM

Thank you so much for sharing your experience with us. Should you require any further assistance, please feel free to contact us directly. Respectfully, Customer Service Management

Brett was my agent. He was amazing with everything. He kept me up to date through the entire process.

Reply from Owner

January 11th, 2026 12:00 AM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know. Respectfully, Customer Service Management

Keep up with the good custermer service.

Reply from Luis Yero

December 16th, 2024 05:33 PM

Thank you, Gary, for the generous review and the perfect rating. It pleases me to know that you appreciated my customer service. I will absolutely continue to strive for excellence in service. Enjoy your day!

Jacob was awesome. He was able to flex to my learning style whe I had questions and he had to answer questions with clear responses and examples. Jacob was also able to not onky walk me thru processes, but also prepped my for future conversations...

Reply from Jacob Fragoso - New American Fundin...

December 18th, 2024 11:57 PM

Cherlonda, thank you so much for your 5-star rating and the kind review! I'm elated to hear that you found my assistance helpful and the examples clear. Being able to adapt to your learning style was my top priority and I'm glad that made things...

Kaitlyn was helpful and knowledgeable throuhgout the whole process. She was transparent about timelines and worked hard to get us closed before the weekend started so my client could get moved in!

Not necessarily your fault I had no idea what I was doing, you guys got us through it

Reply from Scott Monroe

December 24th, 2024 03:18 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Always works hard to make sure I'm getting the best rates

I worked with Aaron here, he was recommended to me through a family friend and was a great choice. Originally i was going to just be shopping around with them and looking at other options however as i looked i realized NAF was able to work...

Excellent service, Valerie did a wonderful job researching and finding the best rate she could find, she did not settle for anything less, on top of that my loan was processed in half the time that I was originally stated, I am very happy with...

I had a great experience overall working with New American Funding throughout the entire application process. They were willing to lower my interest rate to match that of another company. Everyone was very friendly, and the customer service...

5101–5110 of 45953

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer