Consumer Direct | Santa Ana's Cover Image

Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,946)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

Search Reviews

Write a Review

4.81

(45,946)

Filter by Date

Range

Filter by Rating

5 Star

89%

4 Star

3 Star

2 Star

1 Star

Experience.com

4.8

(37.9K)

Zillow

4.97

(491)

Google

4.88

(7.5K)

Show All

Reset all filters

I cannot recommend Joe Coy with NAF highly enough! His customer service is truly exceptional, and working with Joe was an absolute pleasure. Joe was always available—no matter the time—answering all my questions with patience and clarity. His...

Reply from Owner

July 11th, 2025 12:00 AM

We appreciate your feedback, Janet, and look forward to sharing your feedback with Joe and our management team. Thank you for allowing us the opportunity to assist with your home financing needs. Respectfully, Customer Service Management

Christopher was very quick woth responses and went out of hi s way to make our experience pleasan.

Reply from Christopher Kim

February 18th, 2025 06:00 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Marti and Deborah were outstanding. Process was quick and they kept us informed all along the way. Highest recommendatio!

Reply from Marti MollerKnight - New American F...

February 8th, 2025 05:42 PM

Sean, it was a pleasure to help you, and glad process was easy and fast. That's exactly how I want you to remember our purchases or refinances I do with NAF. Best to you and your family.

I didn't feel alone going through everything involved with getting a real estate loan.

Reply from Wassef Kamal - New American Funding

February 7th, 2025 10:05 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

This process smooth and if I had a question, it was immediately answered! I am SO glad I choise New American Funding and that Jacob was there to walk me through all the steps. Most importantly Jacob understood me because he took the time to...

Reply from Jacob Saiz

February 17th, 2025 06:19 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

During the initial conversations with Joseph regarding my interest in a home equity loan, he was communicative and accessible. He requested we push the loan application forward on or about Decmeber 26th. We went ahead and ran the hard credit...

Reply from Joseph Villa

February 17th, 2025 03:44 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

We acheived our goal Thank you all for your commitment!

Reply from New American Funding - Christopher ...

February 26th, 2025 09:50 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Nathan was always available to answer all my crazy questions!! Very helpful, couldn't be happier.

Reply from Nathan Miller - New American Fundin...

February 11th, 2025 04:25 PM

Jeremy, thanks so much for the kind words! I'm so glad I could help you navigate the process and answer all your questions! It was a pleasure working with you, and I'm thrilled you're happy with the outcome. I appreciate you taking the time...

I was able to get funding and close quickly and easily

Reply from New American Funding - Christopher ...

February 26th, 2025 09:50 PM

Hi Paul, I'm thrilled to hear that you had a smooth and speedy experience with the funding and closing process. It was a pleasure working with you, and I’m glad we could meet your expectations. If you ever need assistance in the future, feel...

Did everything we needed to to get the mortgage done

Reply from Alex Lazo

February 16th, 2025 01:44 AM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

4751–4760 of 45946

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer