Consumer Direct | Santa Ana's Cover Image

Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,946)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

Search Reviews

Write a Review

4.81

(45,946)

Filter by Date

Range

Filter by Rating

5 Star

89%

4 Star

3 Star

2 Star

1 Star

Experience.com

4.8

(37.9K)

Zillow

4.97

(491)

Google

4.88

(7.5K)

Show All

Reset all filters

I did a cash out refinance with Michael Knopf of New American Funding. Michael and the NAF team are amazing! They got a complicated deal done and with super low fees and a great rate! Don't go anywhere else!

Muy buen servicio y buen trato rapidez y confianza

Robyn was absolutely amazing in helping me through the loan process! She always took the time to explain everything and my many questions as it was my first time buying a house!!! Thanks a million!!

Ease of letting us know ever step of the application process and making us feel like we aren't the only ones in this situation

Reply from New American Funding - Abby Suliman

March 8th, 2025 06:00 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

I started my cash out refinance back in October with Jenelle Okuma, and ended it badly. She wouldn't consider a contract of new employment and completely dismissed that I was currently with a company howbeit as a 1099 employee but the same...

Reply from Nicholas Sahagian

March 8th, 2025 03:07 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

The best company to work for a home loan they treat you like family Chenessa Marbrey is THE ABSOLUTE BEST she will keep you informed on every step Thank you Chenessa and Stephanie and New American Funding

I am disappointed that we were sold a loan that we could never get, as the Jumbo loan requirement increased by 5% in 2025 for all States but 2. Per my conversation today, it was incorrectly explained to me it was the county (Cocke) and not...

Reply from New American Funding - Christopher ...

March 7th, 2025 07:47 PM

Vicky, I'm truly sorry to hear about your experience and for any confusion or frustration you faced during the loan process. It's concerning to learn about the issues with the Jumbo loan requirements and the changes in the interest rate that...

Great communication, easy process

Reply from Patrick Alberson

March 7th, 2025 12:09 AM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Jon at New American Funding did an amazing job! He gave me confidence to start the process and took it all the way to the finish line. Highly recommended!

Easy to work with. Communication was exceptional and very accessible. NAF made the process for our first time homebuying an amazing experience.

Reply from New American Funding - Cruz Elena D...

March 6th, 2025 04:55 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

4671–4680 of 45946

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer