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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,931)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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The people

Reply from Augie Meza

May 24th, 2025 01:45 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

The while experience was wonderful. They were open and honest about everything we talking about. At no time did I feel like I was being judged by anything I asked. They answered our questions and made sure we understood what was going on on...

Reply from Mark Ray

May 24th, 2025 02:17 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

I definitely encourage others who are looking to use New American Funding to consider another company. My spouse and I ended up waiting 5 months to close and get our money. We were guaranteed a lower interest rate initially, and receiving updates...

Reply from Owner

December 14th, 2024 12:00 AM

We are sorry to hear about your recent loan experience and appreciate you bringing this matter to our attention. We have completed a review into this matter and would like to speak with you directly to review our findings. Please contact our...

New American Funding and James Higgins were phenomenal to work with. James stayed on top of all aspects of the qualification process and kept me posted on the status. He and Sunee made the process painless. Thank you for your help in getting...

Reply from Owner

July 11th, 2025 12:00 AM

Hello Garneda, we value your time to provide us with your feedback regarding the service you received from James. We appreciated the opportunity to assist with your home financing needs. We hope you enjoy your dream home for many years to come....

Nossi Creeger was fantastic! Really pulled through for me when my first lender failed to meet my needs. Thank you Nossi!

Reply from Owner

July 11th, 2025 12:00 AM

Hello Travis, we are pleased to know you had a great loan experience and with the service Nossi provided. Should you require any further assistance, please let us know. Respectfully, Customer Service Management

Yolanda Philipps is the best loan officer there is around quick reliable and very knowledgeable. Been using her for almost 20 years and all my family has also.

Reply from Owner

July 11th, 2025 12:00 AM

Hello Douglas, we appreciate your kind words regarding your loan experience and Yolanda provided. We are excited to share your review with Yolanda and our management team. We value your feedback and the opportunity to assist with your home...

Five stars across the board for Lauren Cella! If I could give 10 stars I would. Lauren went above and beyond to get my documents in order, lock in my rate, and ensure closing was done on time. She is friendly, professional, and knowledgeable....

Reply from Owner

June 14th, 2025 12:00 AM

Hello Emm, thank you for taking the time to provide us with your feedback regarding the service you received from Lauren and your loan team, as well as your recommendation. We appreciated the opportunity to assist with your home financing needs....

David has helped us with several loans and re-fi's and is always great to work with. Responds quickly and if he doesn't know the answer he gets it quickly.

Reply from David Rangel

May 23rd, 2025 09:14 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

jeanette and her team helped me gain a dream, i thought was gone. Jeanette educated me along the way, I never felt lost. Take every step seriously, Listen and drop any ego. 2-3 months in jeanette's bootcamp.... you are in great SHAPE! AMAZING...

Reply from New American Funding - Jeanette Rui...

May 13th, 2025 10:50 PM

Words cannot describe how happy I am that your and your family's dream is now a reality. Thank you for being open to the guidance :) I will be in touch regarding the refinance!

Nicholas was very knowledgeable and helpful. He was always available to answer questions and explain the process. He was Very professional.

Reply from New American Funding - Nicholas Sah...

May 13th, 2025 03:27 PM

I'm thrilled to hear that you found my assistance knowledgeable and helpful. It was a pleasure being available to answer your questions and guide you through the process. Thank you for your kind words and positive feedback.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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