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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,906)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Robyn was fantastic. Very professional and a great source of information.

Jeanette explained all the details in the loan process so it was easily understood. She also had a pleasant personality and really made me feel confident every step of the way

Reply from New American Funding - Jeanette Rui...

August 21st, 2025 05:50 PM

Super happy for you. Congratulations again! I will reach back out to help you manage the life of the loan too :)

Overall, the process went smoothly and communication was always pleasant. However, I would have appreciated a better explanation upfront about how the HELOAN process works and the additional charges that it would entail. I did not realize it...

Reply from Megan Singh

August 21st, 2025 10:24 PM

Thank you for sharing your experience, Morgan. I'm glad to hear that the process went smoothly and that the communication was pleasant. I understand your concerns regarding the HELOAN process and the charges involved. I aim to provide clear...

Ryan and his team were amazing!

Reply from Ryan Conliss

August 28th, 2025 05:34 PM

Thank you, Steven, for your kind words! I'm thrilled to hear that you had a positive experience with me and my team. It means a lot to us that you took the time to share this feedback. If there's anything more I can do for you now or in the...

I have worked with Gabriel Garcia many times and trust his advice. I have referred several friends and family to NAF, especially Mr Garcia.

Reply from Gabriel Garcia

August 31st, 2025 02:25 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Ally and Jeff we there and answered all my questions during and even after the process and closing. I cant say enough about how great the entire experience was ans how they really went to work for me and made me feel like there were truly there...

Reply from New American Funding - Ally Marendi...

August 31st, 2025 02:07 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Well we closed 20 days later then she said she could have the deal done. And up to the minute we closed we didnt know if it would happen. Very stressful for my clients! And so and I may lose them as future clients b/c when they were frustrated...

Even when things went wrong, Kyle and Kayla communicated extremely well and made it happen for us

Reply from New American Funding - Kyle Jones

August 21st, 2025 01:00 AM

It's wonderful to hear your feedback, Ariel. I appreciate you recognizing the effort both Kayla and I put into maintaining clear communication, especially when challenges arise. It's important to me to ensure a positive outcome, even when things...

Wally Rutecki was the best person to work with!

Reply from Owner

January 11th, 2026 12:00 AM

Thank you for taking the time to leave us a 5-star review. Please feel free to contact us directly if we can ever be of further assistance. Respectfully, Customer Service Management

Very concerning and considerate of all needs and questions. I highly recommend this company.

3061–3070 of 45906

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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