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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,829)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

(45,829)

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4.8

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4.97

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4.88

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I’ve had the pleasure of working with Claudia Gomez and her assistant Mario Cardenas on multiple transactions, and I can honestly say that her professionalism, communication, and commitment to their clients make a difference every time.She...

Marcelo was absolutely wonderful to work with. From the very beginning, he could hear the frustration in my voice when we first communicated. He immediately reassured me that he was there to assist with my needs and patiently explained the...

Reply from New American Funding - Marcelo De M...

August 21st, 2026 09:39 PM

It was absolute pleasure working with you! Thank you so much for the touching review. I am so incredibly happy we succeeded and made this a positive experience for you. I truly appreciate your trust, your patience, and your dedication to sticking...

Communication directly from the loan team as well as George would have made this transaction so much better. Both the processor and George would directly contact the clients to tell them information they needed to send to me instead of emailing...

Working with the Pros.

Reply from New American Funding - Mallory Depu...

August 20th, 2026 08:16 PM

Thank you, Walter, for your positive feedback. I'm glad to hear you found working with us to be a good experience.

Mareclines was amazing to work with! I couldn't have chosen a better person to work with

Reply from New American Funding - Marcelo De M...

August 20th, 2026 06:21 PM

Thank you for the amazing words! I couldn't have asked for a more deserving client. It was a joy working with you, and I hope you are enjoying your new freedom to the fullest.

1.There were underwriter trquests that were confusing to me AND Fidelity Investments, and finally withdrawn. 2. There were more than one math mistakes on final loan papers. Resolved by Totle agent.

Reply from Scott Monroe

August 31st, 2026 07:36 PM

Jon, I appreciate you bringing these issues to my attention. I'm sorry for any confusion and errors you experienced during the process. It's good to know that the matters were resolved. If you have any further concerns or need assistance, please...

Mason was quick to communicate with myself ( realtor) and the buyer..mason handled a challenging transaction very effectively and we got it to thr the finish line. Buyer is very happy.

13 phonecalls within 24 hours from your agent. Leave a message per day at the most and move on. Don't keep calling like a robocalling scammer. I'm no longer interested in applying thanks to that.

Reply from New American Funding - Wesley Light...

August 31st, 2026 02:40 PM

We apologize for any inconvenience this caused you. Please know that we take your review to heart, learn from it and do better in the future.

New American Funding - Wesley Lightman has received a review with 5 star rating from Jesus V

Reply from New American Funding - Wesley Light...

August 31st, 2026 06:51 PM

Thank you, Jesus, for the perfect rating! I'm glad to know that you had a positive experience with New American Funding.

Sergio went above and beyond to make sure any questions we had, doubts, and concerns about the loan process were answered and resolved. Sergio was very accessile and every time I reached out to him, he would call back immediately. Sergio definitely...

Reply from Sergio Alvarez

August 31st, 2026 03:31 PM

Victor, I'm grateful for your kind words and pleased to know that I could help address your questions and concerns throughout the loan process. It's great to hear that you felt supported and I truly appreciate your recommendation. Should you...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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