Erik Duarte
Loan Advisor
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Great communicator, very professional and informative
I am very thankful that Erik was able to help me in my loan process experience
The greatest part was getting a house. I appreciate him the most.
Reply from Erik Duarte
October 8th, 2026 03:11 PM
Edwardo, I'm so pleased to hear that you're happy with your new home and that I could be a part of this journey. Your appreciation means a lot to me, and I'm thankful to have worked with you through New American Funding.
Erik was very responsive and on top of every detail throughout the entire process. His communication and professionalism made everything smooth and stress-free highly recommended.
There was just some issues that went back and forth a bit too much for my liking. There was an issue with my employment, not working long enough, but it didnt become an issue until about 16 days before closing, which everyone was fully aware...
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Reply from Erik Duarte
September 28th, 2026 04:25 PM
Kailyn, I appreciate you sharing your experience, and I'm sorry to hear about the challenges you faced during the loan process. It’s clear that the timing of these issues caused unnecessary stress, and I understand how frustrating that must...
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Erik was very helpful throughout the proces. Very available for when we had questions and very professional.
Reply from Erik Duarte
September 23rd, 2026 01:13 PM
Aaron, I'm glad to know that I was able to help you throughout the process and answer your questions. It was great working with you at New American Funding, and I appreciate your kind words about my professionalism.
Erik was easy to deal with. During my moments of anxiety he calmed my nerves.
Reply from Erik Duarte
September 8th, 2026 02:44 PM
Prasad, I'm glad to hear that I was able to help ease your anxiety during the process. Your comfort and peace of mind are important to me.
The experience was great because the staff were welcoming. I truly felt valued as a customer. Everyone was really friendly and helpful, and the whole experience was easy and enjoyable.
Reply from Erik Duarte
September 7th, 2026 06:14 PM
Edward, I'm pleased to hear that you felt valued and had a great experience with our team at New American Funding. It's wonderful to know that the friendly and helpful staff made your experience enjoyable and easy. Thank you for sharing your...
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Un excelente servicio al cliente, siempre al pendiente de todas las preguntas que tenía, asesorandome en cada paso que íbamos pasando. Muchas gracias Erick y Margie por su gran trabajo y apoyo 🙌🏻 lo mejor de todo es que los dos se saben comunicar...
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Reply from Erik Duarte
July 21st, 2026 02:39 PM
Karen, agradezco mucho tus amables palabras. Me alegra saber que nuestro servicio al cliente fue útil para ti y que la comunicación en español hizo el proceso más fácil. Siempre estamos aquí para apoyarte en cada paso.
There were last minute delays. The upfront communication with myself and with the clients was confusing. Overall, not the best experience .
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing