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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,890)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Sam and the team at NAF are indeed a great choice, experienced professional that will make your process smooth and efficient, while delivering friendly and detail communication, I highly recommend!

The entire team was outstanding. Great, easy to understand, and timely information throughout the process. Friendly and step by step guidance along the way. Couldn't be more impressed or grateful!

Great overall experience!!!

When it came to the final underwriting, we were barely getting any feedback. Items were being requested last minute (which i can understand but I think the items being requested could have been requested earlier) and I feel like there was lack...

Reply from Tim Spargur

October 13th, 2025 03:14 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Jenny went above and beyond to make sure I was taken care of. Communication was prompt and professional. She expressed empathy to a previous refinance experience with another company. She was thorough through the whole process. Highly recommend...

Reply from New American Funding - Jenny Cho

October 1st, 2025 09:18 PM

I sincerely appreciate your kind words, Thomas. I'm happy that the experience met your expectations and that my approach helped in some way. It was important to me to offer clear and empathetic communication throughout your process. If you...

Most of the process went smooth. We encountered some hiccups along the way but they were resolved in a reasonable manner. I feel i I made the right decision to go with this company.

Reply from Joe Morris

October 13th, 2025 03:59 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

He's the best!! He helped us soo much and made us understand all the details!!

Reply from Edwin Miranda

October 13th, 2025 03:39 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

They were both amazing to work with!

Reply from Jeanette RuizNunez

October 13th, 2025 06:04 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Matt was great, good communicator, excellet solutions to issues, very patient. Thank you!

them to the closing table

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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