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Consumer Direct | Santa Ana in Santa Ana, CA

Consumer Direct | Santa Ana, CA

Santa Ana, CA
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New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step... Show More
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5 Star
89%
4 Star
7%
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1%
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Reviews from Web
  • J
    Jawanza T
    Posted on October 23rd, 2025 12:00 AM
    Great company. They helped me every step of the way. Ask for Scott Tillman
    Reply from Owner
    February 11th, 2026 12:00 AM
    We are pleased to know you had a great loan experience and recognition of the service you received. Should you require any further assistance, please let us know. Respectfully, Customer Service Management
  • C
    Clara M
    Posted on October 23rd, 2025 12:00 AM
    Great Customer Service
    Reply from Owner
    January 27th, 2026 12:00 AM
    Thank you so much for taking the time to leave a 5-star review. Please feel free to contact us directly if we can ever be of further assistance. Respectfully, Customer Service Management
  • Q
    Quentin R
    Posted on October 23rd, 2025 12:00 AM
    My experience with new American Funding and more specifically Alan Kline, was excellent. He and his team went above and beyond to answer questions and keep me informed about what was occurring at various stages of the purchase process. I would...
    read more
    Reply from Owner
    February 11th, 2026 12:00 AM
    We are pleased to know you had a great loan experience with New American Funding and for the recommendation. Should you require any further assistance, please let us know. Respectfully, Customer Service Management
  • S
    Sengalom K
    Posted on October 23rd, 2025 12:00 AM
    New American funding is awesome and I would recommend everyone to do business with them. All of their staffs are friendly and helpful.
    Reply from Owner
    February 11th, 2026 12:00 AM
    We are pleased to know you had a great loan experience with New American Funding and for the recommendation. Should you require any further assistance, please let us know. Respectfully, Customer Service Management
  • C
    Chava B
    Posted on October 23rd, 2025 12:00 AM
    High experience, great knowledge, followable structure, goal centered, helping from the first moment to the last step. Thank you
    Reply from Owner
    February 11th, 2026 12:00 AM
    We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future. Respectfully, Customer Service Management
  • A
    Angelina L
    Granbury, TX
    Posted on October 22nd, 2025 07:26 PM
    Matthew is very kind and personal. He makes the process simple and not overwhelming.
    Reply from Matthew Novakoff
    November 3rd, 2025 03:49 PM
    Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
  • W
    William L P
    Indianapolis, IN
    Posted on October 22nd, 2025 07:14 PM
    fast, pleasant, informativ, responsive!
    Reply from New American Funding - Mark Esterho...
    October 22nd, 2025 07:31 PM
    I appreciate your feedback, William. It's rewarding to know you found the process fast and informative. Providing a pleasant and responsive experience is always my goal. Thank you for choosing New American Funding!
  • for
    New American Funding - Alex Lazo
    Encompass
    H
    Holman L
    Carson, CA
    Posted on October 22nd, 2025 04:04 PM
    Alex is an outstanding professional — highly knowledgeable and always ready to answer any questions I had throughout the process. I would highly recommend his services.
    Reply from Alex Lazo
    November 3rd, 2025 09:10 PM
    It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
    read more
  • for
    New American Funding - Carl Velasquez
    Encompass
    T
    Timothy M
    Olympia, WA
    Posted on October 22nd, 2025 02:13 PM
    Overall pleasant experience.
    Reply from Carl Velasquez
    November 3rd, 2025 09:08 PM
    We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
  • H
    Heather J F
    Belfast, ME
    Posted on October 22nd, 2025 01:20 PM
    Easy easy.... she is very knowledgeable and great to work with!
    Reply from Brittani T. Tran
    November 3rd, 2025 02:13 PM
    We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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    About
    New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing