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Consumer Direct | Santa Ana in Santa Ana, CA

Consumer Direct | Santa Ana, CA

Santa Ana, CA
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New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step... Show More
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Reviews from Web
  • K
    Karen L J
    Kingman, AZ
    Posted on October 26th, 2025 03:35 PM
    Great people , very easy to work with.
    Reply from Joe Morris
    November 5th, 2025 03:35 PM
    Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
  • S
    Shirley V
    Springfield, MA
    Posted on October 26th, 2025 03:02 PM
    Matthew is a great support and resource for us.
    Reply from Matthew Novakoff
    November 5th, 2025 03:03 PM
    It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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  • J
    Jeri S
    Posted on October 26th, 2025 12:00 AM
    I would recommend New American Funding to anyone looking to refinance their existing mortgage. I actually did two refinancing to get a lower interest rate. Both times I received information and was helped throughout the process. Erin was easy...
    read more
    Reply from Owner
    February 11th, 2026 12:00 AM
    We are pleased to know you had a great loan experience with New American Funding and for the recommendation. Should you require any further assistance, please let us know. Respectfully, Customer Service Management
  • C
    Carl M
    Posted on October 26th, 2025 12:00 AM
    From beginning to end Mr Jorge DeLarosa simplified the entire process which was not long at all it was a pleasure to work with him he was most prompt ,professional and most courteous can’t thank him and his team enough I highly recommend
    Reply from Owner
    February 11th, 2026 12:00 AM
    We are pleased to know you had a great loan experience with New American Funding and for the recommendation. Should you require any further assistance, please let us know. Respectfully, Customer Service Management
  • T
    Tim D
    Posted on October 26th, 2025 12:00 AM
    I highly recommend Gretchen! She helped through every step of the process. You will be in good hands!
    Reply from Owner
    February 11th, 2026 12:00 AM
    We are pleased to know you had a great loan experience with New American Funding and for the recommendation. Should you require any further assistance, please let us know. Respectfully, Customer Service Management
  • D
    Diana L M
    Greenville, SC
    Posted on October 25th, 2025 04:04 PM
    Ally jumped in after our first loan officer had an emergency. From the first moment, to the last moment we finalized the loan, Ali was excellent and on top of everything. She communicated when we had questions and followed up with us real time...
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    Reply from New American Funding - Ally Marendi...
    October 27th, 2025 04:19 PM
    I'm grateful for your thoughtful review, Diana. Being able to step in and assist you following the unexpected change in loan officers was important to me, and I'm pleased to hear that you were satisfied with my support. Thank you for recommending...
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  • J
    Jessica L
    Sandgate, VT
    Posted on October 25th, 2025 04:03 PM
    Was approved for higher than i could afford but wasn't told until 2 days before closing was scheduled then had to add a co signer and scramble to get documents in closing was delayed 3 more weeks everyday there were new documents requested...
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    Reply from Shawenti Sheats
    November 4th, 2025 04:05 PM
    We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
  • C
    Cara A S
    Cochranville, PA
    Posted on October 25th, 2025 02:28 PM
    Very easy procees . answered any questions quickly and was available to explain things
    Reply from New American Funding - Nathan Mille...
    November 1st, 2025 12:32 AM
    Thanks so much for your review and for sharing your experience, Cara! I’m so glad the refinance went smoothly and that I could help answer your questions. I always aim to make the process clear and easy—please don’t hesitate to reach out anytime....
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  • M
    Maurice A
    Posted on October 25th, 2025 12:00 AM
    New American Funding really does good and excellent work on getting your house approved, I'd recommend them to anyone who's on the market for purchasing a home.
    Reply from Owner
    February 11th, 2026 12:00 AM
    We are pleased to know you had a great loan experience with New American Funding and for the recommendation. Should you require any further assistance, please let us know. Respectfully, Customer Service Management
  • D
    Dawn C
    Posted on October 25th, 2025 12:00 AM
    She is consistent, knowledgeable and responsive to everyone I have referred her to.
    Reply from Owner
    January 27th, 2026 12:00 AM
    We are pleased to know you had a great loan experience with New American Funding and for the recommendation. Should you require any further assistance, please let us know. Respectfully, Customer Service Management
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    About
    New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing