Consumer Direct | Santa Ana's Cover Image
Consumer Direct | Santa Ana in Santa Ana, CA

Consumer Direct | Santa Ana, CA

Santa Ana, CA
Company Logo
New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step... Show More
Company Logo
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
89%
4 Star
7%
3 Star
2%
2 Star
1%
1 Star
1%
Reviews from Web
  • S
    Sharlette K
    Gainesville, TX
    Posted on November 4th, 2025 02:32 PM
    A nice easy process overall. My loan officer was very ready to answer any questions we had
    Reply from New American Funding - Jeff Donohue
    February 26th, 2026 11:40 PM
    We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
  • J
    Jonathan S J
    Coats, NC
    Posted on November 4th, 2025 12:42 PM
    Mark and Nina are excellent to work with
    Reply from Mark Ray
    November 14th, 2025 05:47 PM
    Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
  • for
    New American Funding - Robert Adams
    Encompass
    A
    Angela G
    Elkhart, IN
    Posted on November 4th, 2025 08:57 AM
    Robert worked very closely with us to be able to but our first home.
    Reply from Robert Adams
    November 14th, 2025 04:24 PM
    Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
  • L
    Leeann M
    Posted on November 4th, 2025 12:00 AM
    As a first time home buyer working with Tiffany was an absolute pleasure. She made the entire process very smooth. She was always available to answer questions when parts were overwhelming or we were uncertain how to respond or what the next...
    read more
    Reply from Owner
    February 11th, 2026 12:00 AM
    We are happy you had a wonderful experience with New American Funding. Please keep us in mind for any further home financing needs. Respectfully, Customer Service Management
  • P
    Patrick M
    Posted on November 4th, 2025 12:00 AM
    New American Funding was very helpful & persistent in completing a Refinance of our mortgage. When no other company would work with us due to our credit scores & inquiries, NAF looked at the big picture & got it done! This will help us financially,...
    read more
    Reply from Owner
    February 11th, 2026 12:00 AM
    We are happy you had a wonderful experience with New American Funding. Please keep us in mind for any further home financing needs. Respectfully, Customer Service Management
  • I
    Ileene T
    Montpelier, VT
    Posted on November 3rd, 2025 11:55 PM
    Excellent service throughout
    Reply from Andrew Chacon
    November 14th, 2025 06:15 PM
    We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
  • for
    New American Funding - SHANE NOLAN
    Encompass
    P
    Patrick R M
    Litchfield Park, AZ
    Posted on November 3rd, 2025 11:03 PM
    Shane Nolan & Rachel Nguyen kept us updated & informed every step of the way!! The whole process was very smooth & easy.
    Reply from SHANE NOLAN
    November 14th, 2025 07:11 PM
    It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
    read more
  • L
    Lori H
    West Point, UT
    Posted on November 3rd, 2025 07:00 PM
    Responded to questions quickly.
    Reply from New American Funding - Marcelo De M...
    November 6th, 2025 01:46 AM
    Glad to be of service!!
  • V
    Victor E
    New Hope, AL
    Posted on November 3rd, 2025 05:51 PM
    Jeanette was great to work with! This was a client that we both worked with for 3 years to get them where they needed to be. She was amazing and was always terrific with communication and follow-up with the client and myself. She is very dedicated...
    read more
    Reply from New American Funding - Jeanette Rui...
    November 3rd, 2025 05:58 PM
    Thank you so much for your kind feedback. You're wonderful!
  • J
    Jason K
    Corvallis, MT
    Posted on November 3rd, 2025 05:35 PM
    Jeff made the whole process easy and pain free.
    Reply from New American Funding - Jeff Donohue
    February 26th, 2026 11:40 PM
    It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
    read more
  • 2251–2260 of 45876
    About
    New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing