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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,829)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

(45,829)

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Brittani Tran Coates is the only reason I us NAF Brittani has work with us for the last 15 years on numerous loans She always handles every problem I have had even if is not her job I will continue to use NAF as long as Brittani is with NAF...

Reply from Brittani Tran Coates

September 7th, 2026 05:03 PM

Richard, I'm truly grateful for your loyalty and the trust you've placed in me over the last 15 years. It's been my pleasure to assist you with your loans and address any issues that arise. I look forward to continuing our relationship at New...

Steve is an all round excellent loan officer super helpful and answered all my questions

Reply from Steven Kelly

September 7th, 2026 04:55 PM

Dakota, I appreciate your kind words and am happy to know that you found me helpful and your questions were answered. Thank you for your positive feedback!

Great esperience.

Reply from Joe Morris

September 7th, 2026 03:28 PM

Thank you, Jonathan. I'm happy to hear you had a great experience. If there's anything more I can assist with, feel free to let me know.

Kaitlyn was fantastic!! Could not have asked for a better loan office and loan experience. First time home buyer and Kaitlyn made this so easy by being very helpful in explaining everything to us so we understood, being easily accessible to...

Reply from Kaitlyn Scalera

September 7th, 2026 03:19 PM

Jennifer, I'm grateful for your wonderful feedback and am pleased to know that your first home buying experience was smooth and easy. It's nice to hear that my communication and accessibility made a positive impact. Thank you for your recommendation...

The experience was great because the staff were welcoming. I truly felt valued as a customer. Everyone was really friendly and helpful, and the whole experience was easy and enjoyable.

Reply from Erik Duarte

September 7th, 2026 06:14 PM

Edward, I'm pleased to hear that you felt valued and had a great experience with our team at New American Funding. It's wonderful to know that the friendly and helpful staff made your experience enjoyable and easy. Thank you for sharing your...

We were pleased with the ease and seamless process that New American Funding offered

Reply from New American Funding - Kyle Jones

September 7th, 2026 07:30 PM

I'm glad to hear that you found the process easy and seamless, Tracy. Your satisfaction is very important to me, and I appreciate your positive feedback.

Blair was out for a bit in the middle and there wasn't a clear handoff which caused anxiety. Also, it's confusing to have so many people from NAF...loan advisor, processor, concierge...

Reply from Blair Bates

September 4th, 2026 05:59 PM

Kelsey, I appreciate your feedback and understand how the lack of a clear handoff might have caused some anxiety. I'm sorry for any confusion due to multiple contacts at New American Funding. Please feel free to reach out to me directly if...

Steven was very communicative and worked hard to successfully get my clients loan closed 4 days ahead of schedule. Thanks Steve!

Reply from Steven Kelly

September 12th, 2026 04:31 PM

Rebekah, it was great working with you too! Thank you for the kind words. We worked very well together! Lets do it again some time :)

Mason was very proactive throughout the process. Would definitely work with him again!

Nate was great and everyone else we dealt with was great. The whole process what a lot easier than I thought it would be due to their help and knowledge

Reply from New American Funding - Nathan Mille...

August 26th, 2026 01:42 AM

Hi Ashton, thank you so much for your great review! It was truly my pleasure assisting you, and I sincerely appreciate your kind words about my team and me! I hope you and Kara are settling in nicely and enjoying your new home! Please don’t...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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