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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,869)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Reply from New American Funding - Sammy Lopez

November 25th, 2025 02:34 AM

Thank you

My refinancing was very easy. The communication between myself and the loan officer was extremely good. The process went very quickly.

Reply from Joe Morris

December 2nd, 2025 03:23 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Sammy Lopez answers all my questions quickly, effieciently and goes out of his way to solve any issues. He is terrific to work with!

Reply from New American Funding - Sammy Lopez

November 25th, 2025 02:34 AM

Thank you

She's very personable and down to earth. She's able to explain the process without being to complicated its also nice that for the last 3 years she actually checks in with us to give us market data.

Reply from New American Funding - Jeanette Rui...

November 24th, 2025 04:25 PM

Will continue to do so. Thank you so much for your feedback. Means a lot!

We were thoroughly impressed with the exceptional service provided by Karim and Tammy. Both individuals demonstrated outstanding professionalism, efficiency, and a commitment to excellence throughout our engagement. They consistently exceeded...

Reply from Karim Halawi

December 2nd, 2025 04:43 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Friendliness

Reply from Marcelo De Matos

December 2nd, 2025 05:25 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

My Loan Consultant at NAF told me they would never sell/transfer my loan. He lied. Just got a letter today they they transferring my loan to a very poorly rated loan servicer (8 days notice.) They are clearly not honest and do not sell your...

Reply from Owner

January 11th, 2026 12:00 AM

Hello Meredith, thank you for bringing this to our attention and regret any confusion this may have caused. The transfer of servicing to another company is a common practice in the mortgage industry. It can be due to various reasons, including...

Very prompt in responses. Thorough. Easy to work with!!

Reply from Owner

December 11th, 2025 12:00 AM

Thank you so much for taking the time to leave us a 5-star review. Please feel free to contact us directly if we can ever be of further assistance. Respectfully, Customer Service Management

Jeanette always keeps up communication and is genuinely happy to help explain processes to us that we may have trouble understanding. I trust her with our loan and hope to keep getting to work with her in the future.

Reply from New American Funding - Jeanette Rui...

November 21st, 2025 09:28 PM

Happy to help and of course, I'll be in touch!

Nicholas was very prompt getting back to me and answered all of my questions and concerns! Great experience with NAF altogether!!

Reply from New American Funding - Nicholas Sah...

November 21st, 2025 08:12 PM

I'm really pleased to hear that you had a positive experience, John. It's important to me to be prompt and responsive, and I'm glad I could address all of your questions and concerns. If you need any further assistance or have more inquiries...

2101–2110 of 45869

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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