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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,868)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Matthew Novakoff was great with our buyers. His comunication was always on point and he kept us updated the whole way. Really apreciate how smooth he made everything

Reply from Owner

December 11th, 2025 12:00 AM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you. Respectfully, Customer Service Management

Thomas was excellent and always took time to explain everything clearly so I understood each step. He was responsive and made the entire transaction feel smooth and stress free. I would absolutely recommend him to anyone looking for a great...

Reply from Owner

February 11th, 2026 12:00 AM

Hello Tyler, we appreciate your kind words for Thomas and recommendation. Please let us know if we can be of further assistance to you. Respectfully, Customer Service Management

AXEL MAES AND Sarah Yenshaw made this experience the best stayin with the communication and keeping me informe. with the next steps and what was next to come. I just loved the energy of these two both.

Reply from Axel Maes - New American Funding

February 9th, 2026 10:22 PM

Hi Ruby! I'm glad to hear that you had a great experience with the communication and support provided. Keeping clients informed and ensuring a smooth process is very important to me, and your feedback is greatly appreciated. If you have any...

Sammy was very helpful and supported me through the entire process. He made it easy!

Reply from Sammy Lopez

December 15th, 2025 09:50 PM

I'm grateful for your kind words, Regina. It's fantastic to know that the process felt easy with my support. If there's anything more you need in the future, feel free to reach out. Thank you for trusting me with this important step!

Stress Free and easy communication

Reply from Patrick Alberson

December 15th, 2025 05:10 PM

I'm glad to hear that you found the process stress-free and easy to communicate, Kirk. Thank you for sharing your experience and for your 5-star rating. I'm here to assist whenever you need.

Michael was very helpful patient and knowledgeable.

Reply from New American Funding - Michael Klei...

December 3rd, 2025 05:51 PM

I appreciate your kind words, Chance. I'm glad to hear that you found my assistance helpful and knowledgeable. It was my pleasure to work with you, and patience is always a priority in ensuring a smooth process. If you have any further questions...

NAF did a fine job overall. Quorum FCO, on the other hand gave us the impression that they we re not reviewing the files provided to them via Matthew. We recieved multiple requests for information previously provided.

Reply from Matthew Novakoff

December 15th, 2025 02:35 PM

I'm grateful for your feedback, Timothy. It's great to hear that you found the service at New American Funding satisfactory. I understand your frustration regarding the repeated requests for information from Quorum FCO. I assure you, I will...

i fell like patrick and Lauren went above and beyond to close on this loan! they are very informative on what to do or not do during this process to helps things go as smooth as they can! thats two loans now ive done with patrick and i look...

Reply from Patrick Jemerigbe

December 15th, 2025 04:15 PM

Robb, it's great to hear you've had a smooth experience with both of your loans. I'm glad Lauren and I could provide the guidance needed throughout the process. I appreciate your trust in us and look forward to assisting you with your next...

Closing in 30 days would of been a better process. Mike was always great about responding to my emails immediately.

Reply from Michael Lesinski

December 15th, 2025 02:56 PM

Thank you for sharing your thoughts, Tina. I appreciate hearing that my prompt email responses were helpful during the process. I'm always looking for ways to enhance the experience, and I understand that a 30-day closing would have been preferable...

Good communication and straight

Reply from Scott Rego

December 15th, 2025 04:44 PM

I appreciate your feedback, Ted. Clear communication is something I strive for, and it’s great to know that it made a positive impact. If there's anything else you need in the future, feel free to reach out.

1991–2000 of 45868

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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