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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,851)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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4.8

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4.88

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Devin was a fantastic help in refinancing my house. He proposed better options that are more customized to my situation and financial goals. He then set his mind to putting the loan together and ensuring the deal went through on time and without...

Reply from Devin Powers Davis

January 26th, 2026 09:34 PM

I appreciate your kind words and recommendation, Michael. I'm pleased to hear that I could assist with refinancing your house and tailor options that aligned with your financial goals. Ensuring a smooth and timely process is something I strive...

He gave us a chance!!! He was very helpful with everything and very respectful. He always answered whenever he was free or called back whenever we left/sent a message. Hands down I would Kyle a 100 if I could.

Reply from New American Funding - Kyle Jones

January 15th, 2026 03:29 PM

I appreciate your feedback, Tommy. I'm glad that I could be of assistance and that my efforts to stay accessible and respectful were valuable for you. Your words mean a lot, and if you ever need anything else, please don't hesitate to reach...

Great People and very good at communic

Reply from New American Funding - Jeanette Rui...

January 15th, 2026 12:14 AM

Thank you! Congratulations again :)

I have worked with Monique in the past on multiple personal home loans, and her service is consistently top notch. She is extremely attentive to timelines and always responsive when questions come up. The platform and overall process made it...

Reply from Owner

February 11th, 2026 12:00 AM

Hello Francisco, we are happy to hear that you had a great loan experience and for the recognition regarding the service Monique provided and for the recommendation. Should you require any further assistance, please let us know. Respectfully,...

The Loan officer was really great initially. She communicated well and really helped us get on the right track for approval. After the loan was handed over to the processor, everything went down hill. The processor did not follow up regularly...

Reply from Owner

February 11th, 2026 12:00 AM

Hello Melissa, thank you for your feedback regarding your loan experience with us. We are sorry to learn you encountered some issues with your loan team. If you wish to discuss this matter further, please contact our Corporate Customer Service...

Jenny is amazing

Reply from New American Funding - Jenny Cho

January 14th, 2026 11:22 PM

Thank you, Silvia, for sharing your thoughts. I’m glad to know that you had a positive experience. If you ever have any questions or need further assistance, feel free to reach out.

I can’t say enough good things about working with my loan officer Mr. George Nguyen. From start to finish, he was knowledgeable, responsive, and truly invested in making sure everything went smoothly. He took the time to explain each step of...

Reply from George Nguyen

January 15th, 2026 09:56 PM

Terica, I genuinely appreciate your thoughtful review. It’s rewarding to know that my efforts to guide you through the process and address any challenges effectively made your experience more manageable. Keeping everything clear and organized...

The communication and professionalism was exceptional. Everything went smooth through the entire transaction! I have great respect for how they worked for me and made sure everything was what I wanted! Excellent people and business to work...

Reply from New American Funding - Ken Ostrande...

January 14th, 2026 05:08 PM

It was a pleasure!

Art was incredible. Especially with our loan being bounced around from Sr. Processor to Sr. Processor with vacations and everything it was nice knowing Art was right there ready to respond with any issues we had

I was without internet because of a wind storm and the process still was acomplished.

Reply from Scott Rego

January 23rd, 2026 05:03 PM

It's good to hear the process was completed successfully despite the challenges, Brian. I aim to ensure everything runs smoothly, even under less than ideal circumstances. If there's anything else you need, please don't hesitate to get in touch....

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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