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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,850)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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The communication with both David Yang and Charisse

Reply from David Yang

February 2nd, 2026 07:12 PM

Deborah, I'm glad you had a positive experience communicating with us. If there's anything else you need or additional assistance you require, please feel free to get in touch.

My loan situation was complicated, and for years my small‑business income made the homebuying process difficult. That changed when I met Chad. He was incredibly patient and professional, taking the time to walk me through every option available...

Reply from Owner

February 11th, 2026 12:00 AM

Hello Iracema, thank you for taking your time to submit a review. New American Funding loves to hear our customers enjoy what we do. We are excited to share your review with Chad and our management team. We are happy to know we assisted you...

Kent with NAF provided me with such a great service. I had a lot of issues with previous loan advisors who just wanted to make the most money they could off of me and made promises that they could not follow through on. I was given false information...

Reply from Kent Le

February 2nd, 2026 08:21 PM

Raven, I'm truly grateful for your positive feedback. It means a lot to hear that the experience was beneficial, especially after the challenges you encountered with previous advisors. I'm glad my approach made you feel heard and supported...

Kent with NAF made the home buying process for me way easier than I had expected. After just a few short months after first talking to Kent on the phone we closed on our house. Kent made the process very simple and was great at explaining everything...

Reply from Kent Le

February 2nd, 2026 03:06 PM

Michael, I'm really grateful for your kind words. It was a privilege to help simplify the home buying journey for you. I'm pleased that my detailed explanations and availability around your schedule aided in making your first home purchase...

I felt like they had great contact with me and made the process very easy to navigate through. They also answers all my question and told me my best options for my situation.

Reply from Max Tinder

February 2nd, 2026 05:27 PM

It's encouraging to hear that the process felt easy to navigate, Nadine, and that communication was clear. Providing you with the information needed to make informed decisions is something I aim for. If there's anything else you need or further...

The whole process was made easy but it felt like i had too many people to talk to, scott and the under writer was all i wanted to talk to but they all made the process easy and took care of me

Reply from Scott Monroe

February 2nd, 2026 08:23 PM

Maxwell, I'm glad to hear that the process felt easy for you. I understand that having multiple points of contact can sometimes feel overwhelming, and I'm thankful for your willingness to communicate with me and the underwriter. It's important...

Great communication through out the entire process

Reply from Sammy Lopez

February 2nd, 2026 06:34 PM

Steven, your kind words about the communication throughout the process are truly valued. If there's anything else I can help with or if you have more questions in the future, please feel free to reach out. Thank you for choosing New American...

Devin made the process simple and easy to understand.

Reply from Devin Powers Davis

February 2nd, 2026 02:50 PM

I'm glad to know that I was able to simplify the process for you, Frank. Making everything easy to understand is always a priority. If you have any more questions or need further assistance, don't hesitate to get in touch. Thank you for choosing...

Jessica is very knowledgable and communicative. I very much enjoyed working with her.

Robert Stanfill is extremely knowledgeable and a very talented loan officer. I love his communication style with my clients and myself, he’s easy to get a hold of and responds in a timely manner. He’s done multiple loans for my family and clients,...

Reply from Owner

February 17th, 2026 12:00 AM

Hello Kristina, we appreciate your feedback regarding the service that Robert provided and look forward to sharing your feedback with Robert and our management team. Thank you for recommending Robert. We look forward to making your experience...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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