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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,837)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Max was amazing he kept us up to date every step of the way, when we did not hear back from Elaine a few times, Max was always there to help. He was very knowledgeable and explained and answered all our concerns and questions. He is a true...

Reply from Max Tinder

April 13th, 2026 05:24 PM

Connie, I appreciate your kind words and am glad I could assist you throughout the process. It’s important to me to be available and provide clarity whenever needed. If you have any more questions or need further assistance, feel free to reach...

Very smooth transation!

Reply from New American Funding - Jeanette Rui...

April 1st, 2026 03:54 PM

Thank you for all of your help!

My loan officer was responsive.

Reply from Joe Morris

April 13th, 2026 06:36 PM

Stacey, I'm pleased to hear that you found my responsiveness helpful. If there's anything else you need or any questions you have, please don't hesitate to reach out.

Smooth process and quality customer service. We have worked with Christine over numerous transactions. She is the main reason wenkeep we keep coming back to NAF.

Reply from Christine Obermayer

April 13th, 2026 06:03 PM

I'm grateful for your continued trust and support, Lisa. It's always appreciated to work with you on your transactions. If there's anything more I can do for you, please don't hesitate to reach out.

Response time. Michael was always ready to help when needed.

Some of the information was unclear. many times it was difficult to get questions answered and clarification on documents that were confusing. I think it is just because people are busy, but as a customer in the midst of a very large transaction,...

Reply from Max Tinder

April 13th, 2026 03:46 PM

Thank you for your honest feedback, David. I understand how important clear communication is, especially during significant transactions like this. I apologize for any stress caused and would appreciate the chance to address any lingering questions...

Jeanette is amazing. This was a first time buy for me, I was super nervous and scared. Jeanette walked me through every step and watched out for me on the whole process. She helped me with when and what to communicate. Jeanette is just overall,...

Reply from New American Funding - Jeanette Rui...

April 1st, 2026 02:34 AM

You are the best. Thank you so much for the opportunity. CONGRATS!!!!!

Availability and attentiveness to the process

Reply from Shawn Budd

April 13th, 2026 06:00 PM

James, I appreciate your kind words about my availability and attentiveness. It's important to me that the process is smooth and seamless for you. If you have any more questions or need further assistance, please feel free to reach out.

Great communication ,responded to my questions in a timely matter, and just kept me in the loop with the whole process.

Reply from Patrick Alberson

April 13th, 2026 04:12 PM

Thank you for your kind words, Veronica. I'm happy to hear that the communication met your expectations and that I could keep you informed throughout the process. If there's anything more I can do for you, please let me know.

Jessica was really friendly, upfront, responded quickly, and supportive throughout the whole process. Thank you so much Jessica!

Reply from Jessica Bustos

April 10th, 2026 07:24 PM

I'm grateful for your kind words, Francine. It's important to me that clients feel supported and well-informed, and I'm glad I could be there for you throughout the process. If you ever have more questions or need further assistance, please...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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