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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,835)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

(45,835)

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It went smooth and everyone Communicated well with me

Reply from Augie Meza

April 20th, 2026 02:20 PM

I'm glad to hear that everything went smoothly, Seth, and that communication was effective throughout the process. If there's anything more I can do for you, please let me know.

Mallory's customer service and professionaslim

Reply from Mallory Depuy

April 20th, 2026 02:05 PM

Thank you, Koby, for highlighting my customer service and professionalism. I'm happy to know that you had a positive experience. If there's anything more I can assist with, please let me know.

Great communication and smooth process

From the loan officer to the processor my experience was great. They kept me informed and was professional. I would highly recommend NAF for the awesome service. Thank you!

Reply from Dennis Tanpinco

April 20th, 2026 01:47 PM

I'm grateful for your positive feedback, Michael. It's wonderful to hear that you had a great experience and felt well-informed throughout the process. Thank you for recommending New American Funding, and if you ever need further assistance,...

Jeff Donohue did a fantastic job as my loan consultant. He acted quickly and was able to move my closing date up, which made a huge difference in the overall process. Everything was handled efficiently, and I always felt confident things were...

Reply from Jeff Donohue

April 20th, 2026 06:19 PM

Brandon, I appreciate your positive feedback about my work as your loan consultant. I'm glad to hear that moving the closing date up made a significant difference for you and that you felt confident throughout the process. Thank you for recommending...

It was fine. No complaints.

Reply from New American Funding - Reid Sinclai...

April 11th, 2026 01:20 AM

Dwight, it's good to know everything went smoothly with your experience. If you have any other thoughts or need assistance in the future, feel free to get in touch!

~~***********~~

Reply from Joshua Tadian

April 20th, 2026 06:05 PM

Hi Michael, I appreciate your feedback! I'm pleased to see your positive rating and hope everything went smoothly with your experience at New American Funding. If you have any further thoughts or questions, feel free to reach out.

no additional comments

Reply from Edwin Miranda

April 20th, 2026 01:28 PM

Thank you for the perfect rating, Shilo. I'm grateful for your support and look forward to assisting you again whenever needed.

Both Ashley and Serei were very responsive to all questions we had throughout the process. Response times were incredibly quick. They made our process super simple.

Reply from Ashley Kasperski

April 20th, 2026 04:26 PM

I'm glad to hear that you found the process simple, Dustin. Your feedback about our responsiveness means a lot, and I'm pleased that Serei and I could assist you so effectively. Thank you for sharing your experience!

We feel as if the process was not smooth there was a few instances where things were either not correct or we not explained well. Also we are unsure of why we had a pre approval letter if after we put in the offer we were told we did not have...

Reply from Nathan Miller

April 20th, 2026 07:12 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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