Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Communication was good!
Reply from Jerry Brown
July 6th, 2025 05:30 PM
I'm glad to hear that you were satisfied with the communication during your loan process. It was a pleasure assisting you with your purchase at First Federal Bank. If you have any further questions or need assistance, feel free to reach out....
read more
Jerica was very professional.
Jerica responded to every request in a timely fashion even after normal business hours.
Reply from Jerica Zavala
July 6th, 2025 03:33 PM
I'm pleased to hear that my efforts contributed positively to your experience. Providing timely and professional service is always my priority. Thank you for your kind words and for choosing First Federal Bank for your purchase.
for
Jordan Hardwick
Great communication
Reply from Jordan Hardwick
July 5th, 2025 05:39 PM
I'm glad to hear that you found the communication to be great during your loan process. It was a pleasure assisting you with your purchase at First Federal Bank. Thank you for your positive feedback.
Carrie, went above and beyond for us to get preapproved even working after hours.
Reply from Carrie Bregar
July 4th, 2025 08:07 PM
I'm thrilled to hear that I could assist you effectively, Colby. Going above and beyond for my clients is always my goal, and I'm glad I could help with your preapproval process. Thank you for your kind words and for choosing First Federal...
read more
for
I had an outstanding experience working with Amy on my mortgage loan! From start to finish, she was incredibly knowledgeable, responsive, and genuinely cared about helping me through the process. Amy made what could have been a stressful experience...
read more
Reply from Amy Mims
July 3rd, 2025 01:44 PM
I'm thrilled to hear about your outstanding experience with your mortgage loan process, Tanya. It was a pleasure assisting you, and I'm glad to know that my guidance and support made the experience smooth and seamless for you. Thank you for...
read more
She always responded to text or email questions no matter day of week or time of day . She one of the best in the business
Reply from Debbie Ratliff
July 2nd, 2025 02:17 PM
I'm thrilled to hear that you appreciated the responsiveness and support throughout your loan process. It was a pleasure assisting you with your purchase, and I am grateful for your kind words. Thank you for choosing First Federal Bank.
for
Jordan Hardwick
Jordan was very helpful throughout the proces! we are thankful to him and thise those who helped achieve our forever home purchase!
Reply from Jordan Hardwick
July 2nd, 2025 01:10 PM
I'm thrilled to hear that you found the process helpful, David. It was my pleasure to assist you in purchasing your forever home. Thank you for your kind words and for choosing First Federal Bank.
She was quick to respond and detail-oriented.
Reply from Carrie Bregar
July 1st, 2025 08:02 PM
I'm glad to hear that you found my responsiveness and attention to detail helpful during your purchase process. It was a pleasure assisting you. Thank you for your kind words and for choosing First Federal Bank.
for
Jordan Hardwick
Jordan is a pleasure to work with. Has to be the best referral from a friend I have ever been given. I will be using Jordan for ALL of my financing needs in the future.
Reply from Jordan Hardwick
July 1st, 2025 07:25 PM
I'm thrilled to hear that you had such a positive experience, Bradford. It was a pleasure assisting you with your purchase, and I'm honored to be your go-to for future financing needs. Thank you for your kind words and trust.
Carrie and her team were on top of the process at every step.
Reply from Carrie Bregar
July 1st, 2025 05:34 PM
I'm thrilled to hear that you found our team to be attentive and proactive throughout the process. It was a pleasure assisting you with your purchase at First Federal Bank. Thank you for your kind words.
471–480 of 2356
About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Click here to find a location near you.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
Since our original charter in 1958, First Federal Bank has been providing financial services that exceed the expectations of our customers. First Federal Bank is a full service community bank headquartered in Tuscaloosa, AL.
Whether you need to purchase a new home, need a bridge loan, need to refinance or establish an equity line of credit, our mortgage loan department can offer you the right loan for your situation. Click here to find a loan specialist.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!