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5.0
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Jonathan D
Posted on February 23rd, 2024 04:53 AM
Responded very quickly to all questions and requests and kept us updated about every step in the process. She made the entire experience very easy and stress free.
Reply from Amy Mims
February 23rd, 2024 05:22 AM
Thank you so much for your kind words, Jonathan. I'm thrilled to hear that you had a positive and stress-free experience with your purchase. At First Federal Bank, we always strive to provide prompt responses and keep our clients updated every...
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Timothy H
Posted on February 22nd, 2024 10:53 PM
Carrie was awesome! Easy to get in touch with and communicated without issue.
Reply from Carrie Bregar
February 22nd, 2024 11:52 PM
Thank you so much for the wonderful review, Timothy. I'm thrilled to hear about your positive experience. At First Federal Bank, we understand how important clear and prompt communication is, especially when it comes to making significant decisions...
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Karien J
Posted on February 21st, 2024 11:25 AM
Daniel provided excellent guidance and advice during my mortgage experience. As a retiree, this was a somewhat difficult time for me and Daniell and his team supported me and gave me confidence that was much appreciated!
Reply from Daniel Pate
February 21st, 2024 11:59 AM
I'm really pleased to hear that you had such a positive experience with our team, Karien. We understand that purchasing a home, especially as a retiree, can be a challenging process. That's why we strive to provide all of our clients with the...
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Jesse K
Posted on February 20th, 2024 03:30 PM
We went with an in-house ARM product. Jordan thoroughly explained how each component worked and it was comforting to see it all laid out just as he explained when we came to closing. Jordan also took the time to ensure we took advantage of...
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Reply from Jordan Hardwick
February 20th, 2024 03:47 PM
I'm really appreciative of your thoughtful review, Jesse. It's my goal to make sure that every process, including complex ones like our in-house ARM product, is completely clear to my clients. I'm glad to hear that my explanations were helpful...
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Forrest S
Posted on February 18th, 2024 01:03 PM
Daniel goes above and beyond to ensure his clients are taken care of.
Reply from Daniel Pate
February 18th, 2024 01:21 PM
I'm truly grateful for your kind words, Forrest. It's rewarding to know that my dedication to going above and beyond for my clients is noticed and appreciated. Your feedback serves as a great motivation to continue providing top-notch service....
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Abigail H
Posted on February 18th, 2024 11:38 AM
Jerry did great, he gave good advice and was very hands on throughout the process and always available/quick to return any messages.
Reply from Jerry Brown
February 18th, 2024 12:17 PM
I appreciate your kind words and high rating, Abigail! I'm thrilled to hear that you had a positive experience with me at First Federal Bank. I strive to provide the best service to my clients, and I'm glad I was able to assist you throughout...
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Clarke B
Posted on February 18th, 2024 01:45 AM
Carrie and her team were very responsive and helpful when I had questions. Carrie made my first time buying a house a simple process!
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Jeremy B
Posted on February 17th, 2024 03:43 PM
Jerry kept me up todate with everything going on and explained the whole process step by step
Reply from Jerry Brown
February 17th, 2024 04:07 PM
It's always rewarding to hear such positive feedback. I'm thrilled to learn that you appreciated my commitment to keeping you informed throughout the entire process, Jeremy. Your satisfaction is our top priority at First Federal Bank, especially...
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Leslie J
Posted on February 16th, 2024 04:06 PM
Jerry was very informative and thorough! Great to work with!
Reply from Jerry Brown
February 16th, 2024 04:36 PM
Thank you for your kind words, Leslie. I'm thrilled to know that you found our interactions informative and thorough. It was indeed a pleasure working with you on your purchase. Your satisfaction is our main priority at First Federal Bank and...
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Megan H
Posted on February 15th, 2024 03:57 PM
The team was very helpful with the mortgage process
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