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Carrie treats you as if she only has one customer and its you. She knows how to handle any issue that comes up during the process. Carrie makes getting your home mortgage as easy and worry free as if you were just opening a checking account....
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Everyone was nice to deal with. Overall a great experience.
Jerry explained the process and answered my questions. If he couldn't answer my questions, he referred me to someone who could. He is strategic and experienced.
Carrie was helpful and great overall. I found it challenging to communicate with the underwriter who was not able to answer my questions and responded to my issues with sarcasm and insults. At one point I was extremely stressed for over 2 days...
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Dependable
I do not have any buyers right now but will definitely send some your way in the future.
Great communications from beginning to end.
Constant guidance throughout this process
Debbie and Marilyn were amazing! I could not imagine using anyone else to secure a mortgage. Go see these folks at First Federal!!!
Always available to answer questions and made you feel like you were his only customer. Information and status was prompt and without error.
Very personable and professional.
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About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Click here to find a location near you.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
Since our original charter in 1958, First Federal Bank has been providing financial services that exceed the expectations of our customers. First Federal Bank is a full service community bank headquartered in Tuscaloosa, AL.
Whether you need to purchase a new home, need a bridge loan, need to refinance or establish an equity line of credit, our mortgage loan department can offer you the right loan for your situation. Click here to find a loan specialist.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!

