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First class customer service from first call to closing.. finally got to meet Carrie at the closing.. entire support staff was very responsive.
Reply from Carrie Bregar
September 19th, 2023 10:53 AM
Gary it was wonderful working with both you and Terri. So excited for you both to hear in Tuscaloosa with the grandchildren! See you soon
Quick response to questions and everyone was helpful. Process was pretty smooth.
No. 1 priority and getting information
Jordan is very knowledgeable about the loan process. thanks for offering great services
Working with Jerry on this adventure was absolutely fantastic. He went above and beyond and was extremely helpful in getting us our home. His dedication and knowledge to helping us was second to none.
Carrie was very helpful and gave great advice
Reply from Carrie Bregar
September 13th, 2023 04:19 PM
Thank you so much for your positive feedback, Spencer. It was my pleasure to assist you, and I'm delighted to hear that the advice I provided was valuable to you. We always strive to provide the highest level of service at First Federal Bank....
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So informative and always available to answer anything - very responsive!!!
Amy was able to offer many options and explained them all very clearly.
Carrie answered all of my questions quickly, and if she didn’t have the answer she directed me to someone who did. Her support helped me get through a difficult time in my life. I trust her and felt I had the informational support I needed...
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Reply from Carrie Bregar
September 13th, 2023 04:24 PM
Jennifer, I'm glad we could help, your next chapter is going to great.
Jordan was really helpful, friendly, and went above and beyond to help us through the process!
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About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Click here to find a location near you.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
Since our original charter in 1958, First Federal Bank has been providing financial services that exceed the expectations of our customers. First Federal Bank is a full service community bank headquartered in Tuscaloosa, AL.
Whether you need to purchase a new home, need a bridge loan, need to refinance or establish an equity line of credit, our mortgage loan department can offer you the right loan for your situation. Click here to find a loan specialist.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!

