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Towne Mortgage, Norfolk, VA
Norfolk, VA
Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Gwyneth and the Towne Mortgage Team were great and very customer-focused. No matter the time of day, she always responded timely with a call or text. I really enjoyed working with her.
Reply from Owner
July 2nd, 2026 12:30 PM
Your review motivates me to maintain high standards. Don’t hesitate to contact me for any assistance.
Gwyneth and the Towne Mortgage Team were great and very customer-focused. Gwyneth's knowlege and personality made my Home-Buying experience an extremely pleasant one. Her willingness to be available whenever I needed her was a welcome surprise....
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As a first time home buyer, John Hamilton came highly recommended to me, and I could not be any happier with the service he provided. John was extremely patient and helpful throughout the entire process. All questions and concerns were quickly...
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Reply from Owner
June 30th, 2026 04:36 PM
Thank you so much for the kind words Stacey, I greatly appreciate it. Also, thank you very much for letting me help you with your financing needs.... y'all were fantastic to work with. I hope you love your new home for many years to come. Thanks...
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I really appreciate the time John Hamilton took to guide me through the steps to get the loan. As a first time buyer he was very patient with all of my questions and concerns. All emails and text messages were promptly responded to, even after...
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Reply from John Hamilton
June 30th, 2026 04:39 PM
Thanks again Stacey..... I really appreciate your kinds words, and look forward to talking again with y'all very soon. Take care.
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Nick Russo has received a review with 5 star rating from Kyle D
Reply from Owner
July 2nd, 2026 12:33 PM
I’m honored to have been a part of your mortgage journey. Thank you for your positive review!
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Nick Russo helped my family buy our new home that we love. Nick knew exactly when to lock-in our loan and extremely helpful throughout the process. Highly recommend you speak to Nick and his team for mortgage options!
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Reply from Nick Russo
June 29th, 2026 02:08 PM
We're grateful for your kind words and your business. Feel free to contact us whenever you need assistance.
Gwyneth was so generous with her time and effort throughout this entire process. I appreciated her clear communication and felt as though she genuinely cared for me! She was so informative and supportive and I cannot thank her enough!
Reply from Owner
July 2nd, 2026 12:33 PM
Your review put a smile on my face! I’m here to provide guidance whenever you need it.
You were so kind and so helpful throughout this process! I have never felt so welcomed and genuinely cared for! Thank you for everything!
Reply from Gwyneth Griffith
June 26th, 2026 07:56 PM
We're committed to providing exceptional service, so it's wonderful to know you had a positive experience.
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I feel the attention to detail and communication amongst your team was lacking. Paperwork had the wrong address and then the wrong insurance amount. What would've happened if Chris and I didn't question the increased payment? Information that...
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Made the whole experience over all very comfortable and easy from long distance with minimal hiccups. At times felt like buying a house was too easy.
Reply from Ryan Lawrence
June 13th, 2026 04:20 PM
Thanks Emmett for the 5 Star review. It was a pleasure doing your mortgage. You were the perfect client, always on top of everything needed to get your loan approved ASAP!!!
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About
Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. Our professional experience and solid business relationships with local Realtors®, builders, and appraisers are assets to you.
Towne Mortgage offers a wide array of loan programs to provide you with the best possible fit for your needs. We are excited to work with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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