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Towne Mortgage, Norfolk, VA
Norfolk, VA
Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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My experience with Whitney West at Towne Mortgage was awesome. As a first time home buyer I had an extensive list of questions, Whitney was always available to answer them no matter the time. She kept us informed on every step of the process....
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Reply from Owner
July 21st, 2026 12:28 PM
Thank you for choosing me for your mortgage journey. I’m dedicated to your success as a homeowner!
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Whitney was very informative every step of the way. She was always available to answer any questions. As a new and first time home buyer my list of questions was very extensive and she answered all of them. We also had some issue with a grant...
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Reply from Whitney West
July 23rd, 2026 04:59 PM
I’m thrilled you had a great experience working with me. Whether it’s a VA loan, FHA loan, refinance, or a new home purchase, I’m always here to help you move forward.
Very professional!!!!!
Reply from Gwyneth Griffith
July 23rd, 2026 08:14 PM
I’m really happy to hear that you’re pleased with our service! If you ever have questions about VA loan benefits or other financing options, I’m always here to help!
Everything went smoothly with the loan process! Thank you!
Reply from Gwyneth Griffith
July 22nd, 2026 01:23 PM
Thank you for sharing your positive experience with us! We look forward to serving you in the future.
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Whitney answered all my questions, even the ones I asked a couple times. She was always there for me and held my hand through a very stressful time. I am so happy to have her as my loan officer. I would not want to go through this process without...
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Reply from Whitney West
July 20th, 2026 01:58 PM
We're grateful for your kind words and your business. Feel free to contact us whenever you need assistance.
Communication was superior! Information was delivered on time and questions we're answered!
Reply from Gwyneth Griffith
July 20th, 2026 04:52 PM
We're delighted that you had a positive experience with us. Count on us for all your future mortgage endeavors.
I really appreciated that you were able to accommodate our schedules and answer questions outside of normal business (I.e. our working) hours. Communication was smooth throughout the entire process
Reply from Whitney Oertel
July 13th, 2026 05:25 PM
Thank you so much, Caty! I truly enjoyed working with you throughout the process. Enjoy your beautiful new home!!
Whitney Oertel was super helpful in navigating the mortgage process and explained our options and developed different scenarios(E.g. mortgage types, rate buydown, etc..) to help us better understand what would work best for us. She was always...
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Reply from Owner
August 14th, 2026 12:00 AM
It was a pleasure working with you! I am always here for your mortgage needs!
Outstanding home buying experience
Reply from Owner
July 11th, 2026 01:55 PM
Thank you Jeff for the 5 Star review!!!
Around the clock availability to answer the little questions. Created a space of certainty in the home buying experience.
Reply from Ryan Lawrence
July 10th, 2026 02:20 PM
Thank you Jeff for the 5 Star review and thank you for being the perfect client. You were always on top of everything I needed ASAP. Hope you enjoy your new home!
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About
Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. Our professional experience and solid business relationships with local Realtors®, builders, and appraisers are assets to you.
Towne Mortgage offers a wide array of loan programs to provide you with the best possible fit for your needs. We are excited to work with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
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