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Towne Mortgage, Norfolk, VA

Norfolk, VA
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Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience ... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • K
    Kathy B
    Posted on July 30th, 2026 12:19 PM
    Nic Futrell has received a review with 5 star rating from Kathy B
    Reply from Owner
    July 31st, 2026 06:09 PM
    I am so glad I have earned your trust. It means everything in this type of business. I’m always here if you need help with mortgage rates, refinancing, or your next home purchase.
  • K
    Kathleen B
    Norfolk, VA
    Posted on July 30th, 2026 12:19 PM
    You keep us updated all along the way. Even took my question that weren't mortgage related and tried to help.
    Reply from Nic Futrell
    August 6th, 2026 02:18 PM
    I’m delighted to hear that I have met your expectations. I look forward to serving you again in the future whether it’s a VA, FHA, or conventional loan.
  • for
    Bubba Fleming
    Encompass
    M
    MATTHEW M
    Virginia Beach, VA
    Posted on July 30th, 2026 12:19 PM
    We had a great experience with our mortgage loan. Bubba was responsive, knowledgeable, and made the entire process easy to understand. Closing went smoothly, and we couldn't be happier with the service.
    Reply from Bubba Fleming
    August 6th, 2026 04:48 PM
    I am so glad I have earned your trust. It means everything in this type of business. I’m always here if you need help with mortgage rates, refinancing, or your next home purchase.
  • K
    Kari A K
    Norfolk, VA
    Posted on July 23rd, 2026 12:48 PM
    Nick is super knowledgeable about the entire process and gave us peace of mind as we navigated this new purchase!
    Reply from Nick Russo
    July 30th, 2026 05:34 PM
    Thank you for your kind review; it means a lot. I’m here as a long-term resource for VA loans, FHA options, and conventional financing.
  • T
    Tyler A O
    Portsmouth, VA
    Posted on July 18th, 2026 06:51 PM
    Everything was very easy and everyone was very knowledgeable and professional
    Reply from Nick Russo
    July 27th, 2026 08:58 PM
    Your kind review brightened my day. It was a pleasure working with you, and I’m honored to be someone you trust for mortgage advice, whether it’s buying a home, refinancing, or exploring loan options.
  • J
    James Z
    Chesapeake, VA
    Posted on July 18th, 2026 02:01 PM
    Amazing process . Quick to respond, and had answers to all my questions.
    Reply from Whitney Oertel
    July 21st, 2026 03:13 PM
    Thank you so much!! It was a pleasure working with you! Enjoy your beautiful new home!
  • J
    John B
    Posted on July 18th, 2026 01:08 AM
    I couldn’t be more pleased with my experience throughout the loan process. The level of expertise, professionalism, and customer service was outstanding from start to finish. Communication was always prompt, questions were answered quickly,...
    read more
    Reply from Owner
    July 18th, 2026 07:44 PM
    Thank you John for the 5-Star review. Thank you for trusting me with your new home purchase!
  • J
    John M B
    Williamsburg, VA
    Posted on July 18th, 2026 01:07 AM
    I couldn’t be more pleased with my experience throughout the loan process. The level of expertise, professionalism, and customer service was outstanding from start to finish. Communication was always prompt, questions were answered quickly,...
    read more
    Reply from Ryan Lawrence
    July 18th, 2026 07:45 PM
    Thanks John! It was a pleasure to work with you also!
  • J
    Jeffrey M
    Suffolk, VA
    Posted on July 17th, 2026 04:01 PM
    Whitney was always willing and quick to respond throughout the process. She communicated well with everyone involved (even after normal hours), locked-in the rate an an appropriate time, and worked to ensure closing occurred before expiration....
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    Reply from Whitney Oertel
    July 21st, 2026 03:14 PM
    Thank you so much for the feedback!! I appreciate it so much! I adore your family! Enjoy your beautiful new home!
  • J
    Jeffrey M
    Posted on July 17th, 2026 12:00 AM
    Whitney was always willing and quick to respond throughout the process. She communicated well with everyone involved (even after normal hours), locked-in the rate at an appropriate time, and worked to ensure closing occurred before expiration....
    read more
    Reply from Owner
    August 14th, 2026 12:00 AM
    Thank you for your kind words, Jeffrey. I’m here to help you navigate the world of mortgages whenever you need.
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    About
    Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. Our professional experience and solid business relationships with local Realtors®, builders, and appraisers are assets to you. Towne Mortgage offers a wide array of loan programs to provide you with the best possible fit for your needs. We are excited to work with you!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
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