Ruoff Mortgage - Southwest Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
Nick was fantastic. We've been looking at various properties for several years and Nick was there for us the entire time.
Reply from Nicholas Boucher, Ruoff Mortgage
August 10th, 2025 06:15 PM
I'm glad to hear that you found my support helpful throughout your property search, Jason. It was important to me to be there for you every step of the way, no matter how long it took. If there's anything more I can do or if you have further...
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Kevin was very responsive on any questions we had and made the process very smooth and seamless.
Reply from Owner
August 4th, 2025 11:42 AM
Thanks Skyler, if you have any questions please let me know.
Kevin was very responsive on any questions we had and made the process very smooth and seem less.
Reply from Kevin Pritchard
August 12th, 2025 04:01 AM
I'm glad to hear that I could help make the process smooth and seamless for you. Your feedback on my responsiveness is much appreciated. If you have any more questions or need further assistance, I'm here to help. Thank you for your review!
excellent service
Reply from Kevin Pritchard
August 11th, 2025 10:04 PM
I'm really pleased that you found the service excellent. It was great working with you, and I appreciate your feedback. If there's ever anything else you need, feel free to reach out.
I couldn't ask for a better experience is this was my first home that I bought by myself. Thank you Joel for taking such good care of me.
Reply from Owner
September 11th, 2025 10:28 PM
Thank you Dee, you are very welcome. The pleasure was all mine!
Joel went out of this way to make sure that I was okay. I felt like I was in really good hands.
Reply from Joel Scheer
August 11th, 2025 05:05 PM
Deanna, thank you so much for your kind words. I'm really glad I could be there for you and provide the reassurance you needed. It's important to me that my clients feel supported throughout the process. Please feel free to reach out if you...
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I felt there was some communication issues that left 'me' feeling confused as to what was going on, what needed to be done, what 'if anything' needed or should have been done by me. Overall, I think things went well.
Reply from Kim Arnos, Ruoff Mortgage
September 23rd, 2025 04:41 PM
Amy, I am so sorry your situation was complicated. The city had your home listed wrong and that did not come to light until we had the appraisal back. The situation was very very complicated with the condo association but we got it done! I...
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Everybody is great!
Reply from Kim Arnos, Ruoff Mortgage
September 23rd, 2025 04:43 PM
SUnshine, thank you for your survey! I am sorry your situation was complicated from the beginning with your paperwork. it was a real challenge getting your loan to the closing table but we do love challenges! I appreciate you and all the work...
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Kevin was quick to help with any questions we had and overall, the experince was hassle freee and quick .
Reply from Kevin Pritchard, Ruoff Mortgage
August 1st, 2025 11:19 AM
It was a pleasure working with the both of you. If you have any questions or concerns, please let me know.
Lavonte was great to work with! He listened to our needs and helped us focus on the best area for our price range! He was very responsive and was on top of everything!
Reply from Lavonte Robinson, Ruoff Mortgage
August 2nd, 2025 02:45 PM
Matthew, I'm really glad to hear that you had a positive experience. I enjoyed working with you and focusing on finding the right area for your needs. I always strive to be responsive and attentive, so it's great to know you felt that way....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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