Ruoff Mortgage - Southwest Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Wonderful comunication skills made shre I understood everything we were talking about or signing and what our next steps were!
Reply from Kevin Pritchard, Ruoff Mortgage
July 28th, 2025 11:44 AM
Thanks Austin, Congrats on your new home. If you have any questions, please let me know.
The entire experience went smoothly!
Reply from Brenda Hermes, Ruoff Mortgage
July 25th, 2025 07:07 PM
Leslie,It was so great to work with you again and to see you again! Thank you for your loyalty to me and to Ruoff! I hope you enjoy your new home! Please call me anytime if you have questions or any other mortgage needs!Sincerely,Brenda
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We were impressed with the communication that Kevin provided. He kept us informed via text or phone call throughout the entire process and was able to answer any of our questions. Loved the experience!
Reply from Kevin Pritchard, Ruoff Mortgage
July 25th, 2025 02:59 PM
Thanks Teresa. I really believe this home was meant to be for you and Derek. If you have any questions, please let me know.
Larry went out of his way to help us get the loan process started and finished. He even worked off hours to make sure we could make the offer as soon as we did. We were unprepared when the house came up for sale and he put a rush on for us....
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Reply from Larry Dickey Jr.
August 1st, 2025 07:41 PM
I'm so glad to hear you're happily settled in your dream home, Waylon! It was my pleasure to assist in getting the loan process underway quickly, especially under the circumstances. I'm glad the timing worked out so well for your offer. Thank...
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Attentive and willing to help answer questions/solve problems throughout the process.
Reply from Kevin Pritchard, Ruoff Mortgage
July 22nd, 2025 12:08 PM
Thanks Lathan, enjoy your new home. let me know if you have any questions.
He walked on water to help my family and I with the loan for the new house and even with me not being good at technology he helped me more than enough very good guy and very good work ethic
Reply from Joel Scheer, Ruoff Mortgage
July 23rd, 2025 03:55 PM
Jerry, I truly appreciate your kind words. I'm glad I could assist you and your family throughout the loan process and provide the help needed. I'm thankful for your trust in me.
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Nate Delagrange, Ruoff Mortgage
Our loan officer, Nate, requested the same documents several times, I had to remind him that the documents were already sent to him. In the beginning he stated that our home goals were unreasonable with the budget we had -- which wasn't true...
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Kim took a proactive approach with us at each step of the process to ensure we were able to get our loan approved in time for a smooth closing.
Reply from Kim Arnos, Ruoff Mortgage
September 23rd, 2025 04:47 PM
It's great to hear that my proactive approach helped facilitate a smooth closing for you and Todd! Ensuring your loan process is efficient and timely is a priority for me, Elaine . If you ever have more questions or need future assistance,...
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Everything
Reply from Kim Arnos
July 29th, 2025 03:02 PM
I'm glad to see such a positive rating! It means a lot to know you're satisfied with the experience. If there's anything specific you enjoyed or if you have any questions, feel free to reach out. Thank you for choosing Ruoff Mortgage!
All the staff was amazing
Reply from Kim Arnos
July 28th, 2025 03:52 PM
I'm really pleased to hear that you found the staff amazing. It's wonderful to know that our approach made a difference in your experience. Thank you for choosing Ruoff Mortgage — I appreciate your support!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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