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Ruoff Mortgage - New Albany, IN
New Albany, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Kim and the whole staff are friendly and knowledgeable about the whole Process of our Refinancing of our Home
5 Stars for sure
Reply from Owner
August 21st, 2025 04:53 PM
Tony, thank you for highlighting the friendliness and expertise you experienced during your refinancing process. It's wonderful to hear that everything went smoothly for you. If you have any questions or need further assistance, please feel...
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Kim and the whole staff are friendly and knowledgeable about the whole Process of our Refinancing of our Home
5 Stars for sure
Reply from Kim Melton
August 12th, 2025 09:12 PM
Tony, thank you for the kind words and I value your trust. If there's anything more you need or any questions arise, I'm always here to help.
Kim and her team was friendly, knowledgeable, and super efficient. They made this stressful time for us a lot less overwhelming.
Reply from Kim Melton
August 12th, 2025 05:56 PM
Paula, I'm truly pleased to know that you found our approach friendly and knowledgeable. Helping ease the stress of the home buying process is incredibly important to me. If you have any more questions or need further assistance, feel free...
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let me start of by saying Kim and her team went above and Beyond for us. She truly made us feel like she really cared about us buying a hom. It didn't seem like we were just a pay check. She answered any and all questions even when he didn't...
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Reply from Kim Melton
August 10th, 2025 04:20 AM
Steven, I truly appreciate your kind words and am glad to hear that you felt cared for throughout the process. It was important to me that you didn't just feel like a transaction, and I'm pleased to know that my efforts to communicate and support...
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thank you for everything .
Reply from Kim Melton
August 10th, 2025 04:21 AM
Charles, you are most welcome. It's been a pleasure assisting you throughout the process. If there’s anything more you need or any questions come up, please feel free to reach out. I'm always here to help.
Five-Star Review for Kim Melton & Team at RuoffFrom our very first conversation—months before we even decided to move forward—Kim Melton was incredible. She spent the time to educate us, answer every question, and walk us through different...
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Reply from Kim Melton
August 10th, 2025 04:23 AM
Mariah, thank you for taking the time to share such a thoughtful review. It was truly a pleasure working with you from those initial conversations all the way to closing. I’m so glad to hear that the guidance and support provided helped make...
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Had a great experience with my loan process. Kim is very friendly and professional!
Reply from Owner
August 10th, 2025 04:24 AM
David, I appreciate your kind words and am pleased to hear that your loan process was a great experience. I'm committed to providing friendly and professional service, so it's wonderful to know this resonated with you. If there's anything more...
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Great people to work with. Positive experience.
Reply from Kim Melton
August 10th, 2025 04:25 AM
David, I'm pleased to hear that working together was a positive experience for you. It's always rewarding to know that the effort put into making the process smooth is recognized and appreciated. If there's anything more I can assist you with...
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I had a wonderful experience. Kim and all of her team were friendly and very professional.
Reply from Owner
August 10th, 2025 04:26 AM
Rosa, thank you for the wonderful review. I'm so pleased to know you had a positive experience with Ruoff Mortgage. It's important to me that everything goes smoothly, and knowing that the process met your expectations means a lot. If you have...
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Kim and her team were very professional and knowledgeable, and treated us like family.
Reply from Kim Melton
August 10th, 2025 04:26 AM
Rosa, thank you for your kind words. I truly appreciate hearing that you felt treated like family and recognized our professionalism and expertise. It's important to me to ensure that every client feels valued and supported throughout the process....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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