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Ruoff Mortgage - New Albany, IN, New Albany, IN
New Albany, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Kim Melton, Ruoff Mortgage has received a review with 5 star rating from Crystal
Reply from Owner
August 6th, 2026 03:00 PM
Thank you, Crystal, for the perfect rating! I'm pleased to know you had a good experience with my services. If I can be of any help in the future just let me know. I am happy to help.
Great people. Easy to understand
Reply from Kim Melton, Ruoff Mortgage
August 6th, 2026 03:01 PM
Crystal, I'm grateful for your kind words. It's nice to hear that you found the process easy to understand. If there's anything more I can assist you with, please let me know.
Kim Melton, Ruoff Mortgage has received a review with 5 star rating from Nick M
Reply from Owner
August 6th, 2026 03:02 PM
Nick, I appreciate your 5-star rating! If you ever need assistance or have questions, I'm here to help.
Kim consistently shows up and gets results! She’s been my lender through about 5 homes in the last 7 years. I’d never call anyone else. Kim is knowledgeable, ALWAYS available, and treats you like family. Kim was my lender on a new construction...
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Reply from Kim Melton, Ruoff Mortgage
August 6th, 2026 03:30 PM
Michael, I truly appreciate your kind words and ongoing trust over the years. I I'm here to support you with any current and/or future needs and I am thankful for your business and your friendship!
I’d recommend Kim over and over again. She’s responsive- often times late in the evening if she’s needed. She’s knowledgeable and extremely creative to explore all options for your specific needs. She’s seen it all and helped all types of buyers...
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Reply from Owner
August 6th, 2026 12:00 AM
Michael, thank you so much for the wonderful review and for continuing to trust me with your mortgage needs over the years! It's always my pleasure working with you, and I truly appreciate your confidence in me. I'm grateful for your referrals...
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Friendly people
Reply from Kim Melton, Ruoff Mortgage
July 21st, 2026 05:28 PM
Richard, I appreciate your kind words about the friendly people here at Ruoff Mortgage. If there's anything more I can assist you with, please let me know.
Kim Melton, Ruoff Mortgage has received a review with 5 star rating from Haley Y
Reply from Owner
July 18th, 2026 01:37 PM
Thank you, Haley, for the perfect rating! I'm glad to know you had a good experience. If you ever need anything in the future, I'm here to help.
Kim was great getting us approved. Communication was excellent and helped with every question we had and was so quick to respond every time!
Reply from Kim Melton, Ruoff Mortgage
July 7th, 2026 04:11 PM
Zachery, I appreciate your kind words about my communication and responsiveness. It was my pleasure helping you and Haley with the purchase of your first home. If there's anything else you need, please don't hesitate to reach out.
Kim Melton, Ruoff Mortgage has received a review with 5 star rating from Jarrett B
Reply from Owner
July 7th, 2026 04:13 PM
Jarrett, thank you for the 5-star rating. I appreciate your support and I'm here if you ever need assistance in the future.
Loan officer was very nice, organize, and prepared to answer my questions .
Reply from Kim Melton, Ruoff Mortgage
June 29th, 2026 03:41 PM
Jarrett, I appreciate your feedback and am glad to hear you found me nice, organized, and prepared to answer your questions. It was a pleasure assisting you and Haley with your mortgage needs. If you have any more questions or need further...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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