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Ruoff Mortgage - New Albany, IN
New Albany, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Nick was so helpful and nice to work with. He made the process so easy and walked me through everything along the way.
Reply from Kim Melton, Ruoff Mortgage
April 4th, 2026 10:44 PM
Thank you for sharing your experience, Samantha. I'm delighted to hear that Nick made the process smooth and easy for you. If you ever have any more questions or need further assistance, please don't hesitate to reach out. I'm always here to...
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Amazing throughout the whole process!
Reply from Owner
December 17th, 2025 04:10 PM
I'm pleased to hear that you found the process amazing! It's wonderful to know that your experience was smooth from start to finish. If you ever have any questions or need assistance in the future, I'm here to help. It has been my pleasure...
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The amazing service and responsiveness
Reply from Kim Melton, Ruoff Mortgage
December 10th, 2025 08:35 PM
Thank you for highlighting the service and responsiveness you experienced. It's important to me that the process feels seamless and supportive for every client. If there's anything more I can do for you, just let me know.
I highly recommend Kim with Ruoff mortgage.
Reply from Kim Melton
December 8th, 2025 04:09 PM
Rebecca, thank you for taking the time to share your recommendation. I'm glad to know that you had a positive experience. If you ever have any questions or need assistance in the future, feel free to reach out. I'm here to help!
Everything went very smoothly and the process explained exceptionally!
Reply from Owner
December 10th, 2025 08:36 PM
Teresa, I'm glad to hear that everything went smoothly and the explanations met your expectations. If there's anything more you need or if you have any questions in the future, don't hesitate to reach out. Thank you for entrusting me with your...
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Kim Melton She was abs amazing to work with and she always was willing to help and answer phone calls .
Reply from Kim Melton, Ruoff Mortgage
November 18th, 2025 05:54 PM
Katie, I appreciate your kind words. Making myself available to help and answer calls is an important part of how I strive to support my clients through the mortgage process. If you or Connor have any further questions or need assistance, please...
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Everything went so quickly and was explained perfectly
Reply from Kim Melton, Ruoff Mortgage
November 18th, 2025 05:56 PM
Teresa, I'm happy to hear that everything went quickly and was clearly explained for you. Ensuring a smooth and comprehensible process is my priority. If you have any further questions or need assistance in the future, feel free to contact...
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Kim was absolutely wonderful to work with!! I will definitely be recommending her to anyone I know that needs a great mortgage lady for their home process!! Ruoff is also wonderful. Thank you Kim for being so patient, kind and supportive 🩷
Reply from Owner
November 18th, 2025 05:59 PM
Addison, I sincerely appreciate your kind words and your willingness to recommend me. It was a pleasure to assist you, and I'm glad to know that you felt supported throughout the process. If you have any questions in the future or I can be...
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Kim was absolutely wonderful to work with!! I will definitely be recommending her to anyone I know that needs a great mortgage lady for their home process!! Ruoff is also wonderful. Thank you Kim for being so patient, kind and supportive 🩷
Reply from Kim Melton
November 13th, 2025 11:34 PM
Addison, I'm truly grateful for your kind words and recommendation. It was my pleasure to assist you through the mortgage process, and I'm pleased to hear that you felt supported and valued. If you ever have any questions or need further assistance,...
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Kim Melton, Ruoff Mortgage has received a review with 5 star rating from James F
Reply from Owner
November 18th, 2025 06:00 PM
I appreciate the excellent rating, James. Thank you for choosing to work with me at Ruoff Mortgage. If you ever have any questions or need assistance in the future, I'm here to help.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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